PRoblem with changing privacy settings.

Discus and support PRoblem with changing privacy settings. in XBoX on Windows to solve the problem; im trying to change the muliplayer settings for my accout but when i click save it just goes back to the old settings.... Discussion in 'XBoX on Windows' started by Glabinator, Aug 31, 2018.

  1. Glabinator
    Glabinator Guest

    PRoblem with changing privacy settings.


    im trying to change the muliplayer settings for my accout but when i click save it just goes back to the old settings.

    :)
     
    Glabinator, Aug 31, 2018
    #1
  2. Vint Replay
    Vint Replay Guest
    Problem changing privacy settings

    Im not sure of why your getting this error , the easiest way you can change it is through your account on xbox go to Dashboard > move over to settings > privacy and then you can customize how you want
     
    Vint Replay, Aug 31, 2018
    #2
  3. TokenBlackOps
    TokenBlackOps Guest
    Problem changing privacy settings

    Hi all, I've been having this problem for a long time now. Yesterday I spent over an hour chatting to Microsoft support via live chat and I'm still having issues! I am trying to change my privacy settings via my account on xbox.com, in particular, I need
    to change "who can see if you are online" from everybody to blocked. However, after changing the setting and clicking save, I get.........

    Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
    [table][tr][td]date:[/td][td]24/06/2014 15:53:50[/td][/tr][tr][td]s:[/td][td]Jx8wdiX6YJ6lf0xXF0c6OCR7n7xx4MRzzzezhfPJdgg=[/td][/tr][tr][td]req:[/td][td]186e9241-54fc-4889-8b65-eb64fbf0b218[/td][/tr][/table]

    .....

    I get this using firefox, but if I try it in internet explorer or chrome, the page just hangs and eventually I get timed out! I can go to "settings>preferences" via the xbox dashboard and then change the setting, but this resets back every time I boot up
    the console! I'm at my wits end here, can somebody please help me?
     
    TokenBlackOps, Aug 31, 2018
    #3
  4. ChiefJoboo
    ChiefJoboo Guest

    PRoblem with changing privacy settings.

    First, an adult account must change these settings. If your xbox account is a child account that can't be changed in any way - even changing the birth date. If that is so, you will need an adult to create an account, add you to a family group and do this
    for you.

    https://support.microsoft.com/en-us/help/12417/microsoft-account-add-members-to-family

    On your adult account go here
    https://account.xbox.com/Settings     and click on the child's account and allow the option on the first page called "Share stuff people make (Xbox 360: Member Content)" to everyone (must be everyone). Also, on the first page, "Others can communicate with voice,
    text, or invites" to Friends or Everybody. And on the xbox one/windows 10 tab the second option down, "Join multiplayer games", enable that. And then log out and in on the account in question on the console/device and that account can play online.

    If your microsoft account is an adult account you may be able to access that page but any changes will not take effect for real if your xbox account is a child account.
     
    ChiefJoboo, Aug 31, 2018
    #4
  5. Vint Replay Win User

    Problem changing privacy settings

    Im not sure of why your getting this error , the easiest way you can change it is through your account on xbox go to Dashboard > move over to settings > privacy and then you can customize how you want
  6. ChiefJoboo Win User

    PRoblem with changing privacy settings.

    First, an adult account must change these settings. If your xbox account is a child account that can't be changed in any way - even changing the birth date. If that is so, you will need an adult to create an account, add you to a family group and do this
    for you.

    https://support.microsoft.com/en-us/help/12417/microsoft-account-add-members-to-family

    On your adult account go here
    https://account.xbox.com/Settings     and click on the child's account and allow the option on the first page called "Share stuff people make (Xbox 360: Member Content)" to everyone (must be everyone). Also, on the first page, "Others can communicate with voice,
    text, or invites" to Friends or Everybody. And on the xbox one/windows 10 tab the second option down, "Join multiplayer games", enable that. And then log out and in on the account in question on the console/device and that account can play online.

    If your microsoft account is an adult account you may be able to access that page but any changes will not take effect for real if your xbox account is a child account.
  7. Miss Bijoux Win User

    Changing Privacy and Online Setting Problems

    On your Xbox One console, what settings are you trying to change that then redirect you to the website?

    Can you try logging in using a different browser? Or even a different PC?

    More info will help us here so keep us posted! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the
    Xbox Forum Guidelines     and if you're a member of the Xbox Insider Program, check out the

    Xbox Insider Program Forums     for help with Insider Program troubleshooting.
  8. Miss Bijoux Win User

    Changing Privacy and Online Setting Problems

    Hey there Spartan!

    I'm sorry to see the issue. What specific privacy/online settings were you trying to alter? Are you able to change your settings directly through your Xbox One console?

    Let us know! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  9. Spartan324X Win User

    Changing Privacy and Online Setting Problems

    Hey there Spartan!

    I'm sorry to see the issue. What specific privacy/online settings were you trying to alter? Are you able to change your settings directly through your Xbox One console?

    Let us know! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
    hey sorry it took forever to reply but i am trying to just get into the settings. i go to my xbox settings, it has me log in, then that screen shows up right after that. if i try to change it on my xbox one, it just tells me to go to xbox.com to change it.
Thema:

PRoblem with changing privacy settings.

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