Problem with account?

hello there.

I have just over 15,000 credits pending since a while ago and I just got my statement theough email and it says there seems to be an issue with my account, to contact support.

:)

 

Problem with profile

Right,When i go into My Account,underneath my gamertag it says Sarah in small writing which is my girlfriends name,i think my account used to be connected to her Email address as it was her internet provider that i was using but now its connected to my Email
but still says her name under my gamertag,which looks kinda daft.I've been into edit profile and all that but there is no option to change this.Any help would be much appreciated.Thanks.

 

Problem with sky

dunno but ill try and get back to you on that one

the thing is have you tried asking anyone in a repair store because I was trying to sign in to sky but every time I

try it said the password was invalid and when I asked they helped.

 

Hello Fash Fangers,

Your deposit is being prevented due to a mismatch between your British Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (https://rewards.xbox.com/optout/), wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still
being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.