Problem with a warranty order

Discus and support Problem with a warranty order in XBoX on Consoles to solve the problem; I have a faulty controller, it is under warranty but every time i get to the end of the order it states "something happened" with TracedID:... Discussion in 'XBoX on Consoles' started by Max Dedomenici, May 24, 2023.

  1. Problem with a warranty order


    I have a faulty controller, it is under warranty but every time i get to the end of the order it states "something happened" with TracedID: 5AuntROBLkS4x920.5.227

    :)
     
    Max Dedomenici, May 24, 2023
    #1
  2. Miguel Molina O Win User

    Problem with a warranty order

    Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

    You can try contacting Xbox support directly by following the steps below:

    1. Visit to the following link: Contact us | Xbox Support

    https://support.xbox.com/contact-us

    2. Select the " See Contact Options" or "Request a Call" button

    3. Select the following drop-down menu options in the following order:

    What are you having trouble with? - XXXXXXXX

    What's the issue? -XXXXXXXXX

    4. The third box will ask you to describe your issue then select the "Next" button.

    5. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.

    6. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.

    If you have any trouble following any steps or the issue persists let me know!

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
  3. GMS1stLDYCannon Win User

    Service Order Warranty

    I wouldn't really worry about this. As long as you have proof it was delivered then your ok. Things are really backed up at the moment with the world. Ontop of all of that it still takes about a month for repair.
  4. djmistaspot Win User

    Service Order Warranty

    This is just a public forum so you wont get any help when it comes to those matters
  5. Cottagecore.Cas Win User

    Service order and warranty.

    The first time it wouldn't turn on at all and we got that fixed and it recently started constantly freezing up so I would have to reset it and yesterday the picture stopped showing up all together.
  6. PlushRelic54582 Win User

    Service order and warranty.

    Hello, thanks for posting on Microsoft forums the prices of repair can vary on what the actual issue is with the console could you explain what the issue is and i might be able to help??
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Problem with a warranty order

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