Problem with a 10-euro payment card

ninja xbox27 · Aug 4, 2018

I have a problem with a 10 euro card when I put the activation key to tell me that there is a problem please solution please

:)

MIKExxAWESOME · Aug 4, 2018

How to switch account region on Xbox 360?

Hi i did buy a 10 euro card in my holiday in Italy.I went back to my region Hungary and i wanted to redem my code but the xbox cant convert the payment euro-HUF and i did get 10 FT

LuNaTiCx Skitzo · Aug 4, 2018

Error: 8382025c; Regarding using paypal as a payment method.

I've also contacted PayPal, They say that Xbox only excepts direct payments. So payments With Credit Card or direct Paypal Credit. There is a action a the moment: 1 Month Xbox Live For 1 Dollar/euro. I Told them about that. They say It was a payment of 25euro.
And that I have to read the small letters at the bottom. So its just a subscription of 25 euro. Not Just 1 euro!

So what was the problem in my case: My paypal credit was 7 euro, and it had to be at least 25. That's why the transaction couldn't be completed.

I Hope I Helped You guys out with this problem.

Otherwise just ask, Now I got knowledge about the problem and I'm Here to help.

>

Nathan Roberts (SunkNath) · Aug 4, 2018

Hey there, ninja xbox27

With payment cards, this depends on how your trying to redeem the card. If your trying to redeem the card on your Xbox Console, please try going to the Xbox Website and redeeming the card from there.

Please go to:
https://redeem.microsoft.com and sign into your Xbox/Microsoft Account and try redeeming your code on that site.

Hope this helps,

Regards,

GreyStormGaming · Nov 2, 2018

If the solution mentioned by SunkNath did not resolve your issue, I would suggest contacting Xbox Support so they can address the issue directly and validate your code.

Nathan Roberts (Sunk

Hey there, ninja xbox27

With payment cards, this depends on how your trying to redeem the card. If your trying to redeem the card on your Xbox Console, please try going to the Xbox Website and redeeming the card from there.

Please go to:
https://redeem.microsoft.com and sign into your Xbox/Microsoft Account and try redeeming your code on that site.

Hope this helps,

Regards,

GreyStormGaming

If the solution mentioned by SunkNath did not resolve your issue, I would suggest contacting Xbox Support so they can address the issue directly and validate your code.

MIKExxAWESOME

Hi i did buy a 10 euro card in my holiday in Italy.I went back to my region Hungary and i wanted to redem my code but the xbox cant convert the payment euro-HUF and i did get 10 FT

CiankaITA

Thanks a lot for the answer!
Can I ask for a quick information?
I tried to buy "Dragon Age 2" with a prepaid card, without money, to see if it was a payment problem.
I have climbed 1 euro, I would not like reloading the prepaid card, I would scale the 18.99 euros

LuNaTiCx Skitzo

I've also contacted PayPal, They say that Xbox only excepts direct payments. So payments With Credit Card or direct Paypal Credit. There is a action a the moment: 1 Month Xbox Live For 1 Dollar/euro. I Told them about that. They say It was a payment of 25euro.
And that I have to read the small letters at the bottom. So its just a subscription of 25 euro. Not Just 1 euro!

So what was the problem in my case: My paypal credit was 7 euro, and it had to be at least 25. That's why the transaction couldn't be completed.

I Hope I Helped You guys out with this problem.

Otherwise just ask, Now I got knowledge about the problem and I'm Here to help.

>

Problem with a 10-euro payment card