Problem when synchronizing wireless control

Hi.

My Xbox One has the following situations. When trying to synchronize a wireless control:

1.- Pressing the synchronization button that is on the console emits only a sound indicating that it was pressed correctly, but the front logo of the Xbox one does not start to flash (indicating that it is waiting for the control to be synchronized), it
does so many times.

And if the console managed to start looking for the device and allows me to synchronize the control, then ...

2.- Once the console and control are synchronized, I start using the control and after 1 minute of use the control is desynchronized again, and it does so intermittently.

What can I do to fix this problem? Already i tried to completely restart the console, and sometimes in the fifteenth attempt is when it manages to begin to synchronize.

Thank you.

:)

 

Problemas com sincronização do Xbox One

Good morning, I'm having trouble synchronizing with my Xbox One. It does not sync with the xbox control, but when I close the control to the point it almost touches the console it syncs. I've even bought a new control, but the problem continues. Does the
Xbox One Wireless Adapter work on the console as a way to solve the problem?

 

Chane all the controls

Which game designer thought it would be a good ideal to change all of the controls? Lets change how people have gotten use to countering, stealing,
synchronizing. Not a good game design choice.