problem to use xbox series s controller in remote play to IoS

Hi,

The Series S and X controllers work on same devices the earlier controller can connect to. This includes:

Xbox One Game receiver for Windows 10

Bluetooth (PC, Android, iOS)

Xbox One, One S, X and Series X/S.

I am having the exact same problem. My iPhone running IOS 16 works great when using remote play from my Xbox series S (on the same Wi-Fi). However, if I am trying to use cellular 5G, it doesn’t work. I have tried everything and I can guarantee that this is an issue with the Xbox app or with IOS. If you are using iOS 15, you won’t have any issues using Xbox remote play over cellular. I have tested and can confirm that if you try and initiate an Xbox remote play session over cellular, it will send a signal that turns on your Xbox (I am sitting in front of my monitor), but on your phone’s screen, you will get an error message that says “We found your console but can't connect. Try from a different Wi-Fi or cellular network.”

Please fix this Microsoft.

Please also note that I work in the industry as a technology support specialist. I am part of the IT service desk that supports over 237,000 users. So, I have tried everything and unfortunately, this needs to be fixed on Microsoft’s end.

Please also note that PlayStation remote play works flawlessly over cellular on IOS 16.

Please also note that I have the latest version of IOS 16.1.1 and I also have the latest version of the Xbox app 2022.11.2

There are dedicated Reddit threads to this - https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

Thanks!

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello, unfortunately there is this problem with remote play on iOS 16, but there is still no solution for it.

https://answers.microsoft.com/en-us/xbox/forum/...

Xbox One, Xbox One S, and Xbox One X controllers work on Xbox Series X|S, and vice versa. However, Xbox 360 is on it's own, similar to the OG Xbox.

What's cool however is if you remote stream Xbox One, One S, One X, Series S, or Series X on, say, a PC, you can plug in a 360 controller and use it on the newer generation.

But no, newer controllers aren't supported on 360.

I have tried a test with the controller with iOS, since iOS can now use bluetooth controllers, for fun i paired a standard Xbox1 controller and worked no problem, the Xbox Elite Wireless Controller Series 2 does not pair with my iPhone 11 Pro Max where the
standard Xbox 1 controller does.

While I dont use my phone for playing games, i just thought to try it out for fun