Problem Redeeming A Code

Discus and support Problem Redeeming A Code in XBoX Accessibility to solve the problem; Split from this thread. I need help my son scratched the silver thing off and cant see the code and store wont help me... Discussion in 'XBoX Accessibility' started by Allie Isaac, Nov 20, 2018.

  1. Allie Isaac
    Allie Isaac Guest

    Problem Redeeming A Code


    I need help my son scratched the silver thing off and cant see the code and store wont help me

    :)
     
    Allie Isaac, Nov 20, 2018
    #1
  2. siixpool
    siixpool Guest
    Anyone having problems connecting to COD:AW multiplayer?

    There's problems with the Xbox Store not redeeming codes right now. I called the hotline and it was the first thing the automaton said.
     
    siixpool, Nov 20, 2018
    #2
  3. Charles Higgens
    Charles Higgens Guest
    Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, Nov 20, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    Problem Redeeming A Code

    (๑ˆ◡ˆ๑)ﾉнёιιο!

    I moved your post to its own thread so we can tailor our support directly to you. In this case what I recommend to do Is to contact Live Support. Usually these codes come with a serial number and with that they can further assist. The
    best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



    It's going to ask if you want help from the virtual agent select
    no thanks,pick the category(Games)and just pick a contact method
    (request a call from support or Chat is faster).

    Side Note: We currently have a Service Alert for purchase and Content Usage: Xbox Live Service Status | Xbox Live Service Outage
     
    XBF Leslie D, Nov 20, 2018
    #4
  5. WPAK Win User

    FIFA 13 NTSC-J on a PAL console

    If the season ticket is a code that can be redeemed, you may still encounter problems with redeeming that code. Because if the code is region locked, you wont be able to redeem it on your account
  6. ZERO 117MX Win User

    GEARS OF WAR COLLECTION FREE ....BUT REDEEM CODE NOT WORK

    I had the same problem, the solution is to go to the microsoft official website and redeem the code there, the problem is from the xbox one in the option of "Redeem code 2".
  7. ZERO 117MX Win User

    Problem with redeem code

    I had the same problem as you, the solution is using the microsoft website and redeem your code there, looks like the problem comes from the xbox one in the "redeem code " option
  8. ZERO 117MX Win User

    Code not redeemable

    I had the same problem as you, try using the microsoft website and redeem your code there, looks like the problem comes from the xbox one, on the "redeem code 2" clickable part.
  9. RomkaZzz Win User

    Prepaid code

    What a problem with a code? It was redeem it? Did you trying redeem it on web or Xbox app?
Thema:

Problem Redeeming A Code

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