Problem przy chęci zapłaty za produkt. (The Problem with the willingness to pay for the...

Hey there darken,

Thanks for reaching out to the Forums with your question. What exactly are you trying to do? Is this for a New subscription on your account or are you attempting to pay off a past due balance?

Go ahead and click on the following link for more information with your EA access subscription.

• Get help with EA Access for Xbox One.
  

Give it a try and let us know if this has helped.

Exactly i'm trying to pay for EA Access by the phone. When I try to pay it shows me a window where I see payment options. I choose option "by phone". Next, it tells me to add my phone number (which i have added). How can I pay for that with that number I've
added to my account?

If I made a mistake with language, I'm sorry.

Hi there,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your subscription on your
account.

For any billing or subscription issues, I would recommend to
contact Customer Supportfor
further assistance.

Try this:

• Log into Support.Xbox.com
  
• Scroll down, Click on Contact Us
  
• A new window will pop up
  
• Type in contact Support - you will receive different options, such as:
  
  • Message with an Xbox Gamer
    
  • Call me back
    
  • Ask the Community
    

Hope this helps.

Hi Darken,

What is it showing you on the screen after adding and selecting the option to pay by phone? Do you get an error, do you not see the "Buy" option?

It's possible that your number or phone company is not compatible with this service and you will have to pay with a debit/credit card, pre-paid gift card, or PayPal.

My number is compatible becasue I paid for Game Pass with that.

After click, it tells me to add "new"(I think new) number. When I type my number it shows a message "Payment is already added", so question is how can I pay with that?

Btw, when I type other numbers from same operator it shows me same message. Operator is PLAY from Poland.

Hi Darken,

What is it showing you on the screen after adding and selecting the option to pay by phone? Do you get an error, do you not see the "Buy" option?

It's possible that your number or phone company is not compatible with this service and you will have to pay with a debit/credit card, pre-paid gift card, or PayPal.

Hey there darken,

Thanks for reaching out to the Forums with your question. What exactly are you trying to do? Is this for a New subscription on your account or are you attempting to pay off a past due balance?

Go ahead and click on the following link for more information with your EA access subscription.

• Get help with EA Access for Xbox One.
  

Give it a try and let us know if this has helped.