Problem occurred when playing forza horizon5

It used to work. There are many games, especially Xbox games. Forza Horizon5 is also unavailable.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

First I'll suggest you reinstall the game with your Antivirus turned off. If that doesn't help, Please try the following fixes.

Step 1

- Go to Xbox.com and click Sign In.

- If there are problems with your account, the instructions will help to resolve them. - If you can't go beyond the login screen, select Forgot my password and follow the instructions.

Step 2

- Click the Windows + I keys

- Click on Time and Language

- Under Date & Time, verify that the Set time automatically setting is turned on.

If the error still persists, try the next step.

Step 3

- Click the Windows + I keys

- Click on Accounts

- Browse to the Microsoft account you used to sign in to the Xbox app and select Remove.

- Then go back to Xbox app and reconnect with the Microsoft account you just removed.

Hello Mateus,
thank you for your answer I did step by step what you mentioned and the last solution "Forza Horizon5" non standard to work well thank you,
have a great day or evening

Hello Vilnis, sorry to hear you're having trouble.

In order to access some portions of the DLC you'll need to unlock more of the game. In the instance of Hot Wheels you can follow the instructions listed here https://support.forzamotorsport.net/hc/en-us/ar....

You can read more about Rally Adventures here https://support.forzamotorsport.net/hc/en-us/ar...

I have checked it, it is not my hardware and driver problem.

This problem will only occur if the xbox app is connected to the Internet.

This problem makes forza horizon 4 no way to play online mode.

If there is really no way to solve it, can I refund the Forza horizon 4 Ultimate Edition?