Problem doubles invoicing

Barton,

We are not able to help you here with billing. I would recommend either going to support at https://support.microsoft.com/en-us/contactus/ and chat with an online assistant or you can go to https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
and look to see if there is a number for your country to call and talk to them about your billing issue.

Money related service goes to support

Hello,

You would need to speak with phone/chat support about this, as we on the forums cannot access billing accounts and they can.

You can contact them here:

support.xbox.com/contact-us

Select either the 'Chat with Xbox Support' or phone option.

Hello SurerStuart,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

bonjour I have a problem with a xbox live invoice here is my card visa and registered and I have an invoice unpaid while I did not want the renewal of my subscription I would like to overcharged my visa card to cancel this invoice me