Problem converting live gold subscription to 1$ game pass subscription

Discus and support Problem converting live gold subscription to 1$ game pass subscription in XBoX Sales and Promo to solve the problem; Hi, I bought a xbox live yearly subscription today and tried to use the promotion of 1$ game pass for xbox live ultimate. It shows on the site that... Discussion in 'XBoX Sales and Promo' started by lazyInferno6547, Dec 11, 2019.

  1. lazyInferno6547
    lazyInferno6547 Guest

    Problem converting live gold subscription to 1$ game pass subscription


    Hi,

    I bought a xbox live yearly subscription today and tried to use the promotion of 1$ game pass for xbox live ultimate.

    It shows on the site that it converts your subscription month to whatever is pending . so ideally i should get an year's worth of xbox live ultimate scubscription

    But now when i go to my subscription page , it shows that my current xbox live gold yearly subscription is cancelled and i am getting just 3 months worth of xbox live ultimate.

    Ideally it should have been for an year.

    do you have any idea what to do about it?

    :)
     
    lazyInferno6547, Dec 11, 2019
    #1
  2. SammyVS Win User

    My xbox live was cancel

    Your subscription is converted to Game Pass Ultimate and your Live Gold subscription time is converted. 1 year of Live Gold equals 4 months of Ultimate. Once you confirm, there is no way to undo it.
  3. SammyVS Win User

    Halo Multiplayer Required?

    If you buy 1 year of Live Gold subscription, it will last for 1 year. Now if you had a Live Gold subscription and subscribed to the Game Pass Ultimate subscription you are informed that your subscription will be converted and a conversion fee will apply before confirming.
  4. XBF Brad A Win User

    Extorno após cancelamento da Xbox Live Gold[Translation-Extorno after Xbox Live Gold cancellation]

    Hi Sam,

    Thanks for coming to the forums with your question. When you convert to the Ultimate subscription, any Xbox live gold or game pass time you have converts to the Ultimate subscription. For example, if you had 1 month of Xbox live gold and no game pass. You
    then purchased the Ultimate for $1. You will have two months of ultimate subscription.

    Here is the
    Ultimate game pass FAQ    .

    Thanks,

    Brad
  5. Dark Lord White Win User

    i need help on xbox ultimate subscription

    The Game Pass ultimate combines your Xbox Live Subscription and game together into one subscription. When you tried the 1 month you also converted your remaining subscription for the remainder of your current Xbox live Gold subscription to the Ultimate
    Game Pass for free.
  6. DEATHPHANTOMG49 Win User

    Xbox game pass/xbox live

    If You Get Game Pass Ultimate It Will Convert Your Xbox Live Gold 1 Year Into Game Pass Ultimate For The Remaining Time Left On Your Year Subscription. So For Example If You Have Xbox Live Gold Paid For A Year And You Upgrade To Game Pass Ultimate It Will Convert It To One Year Game Pass Ultimate Or However Many Months You Have Left Of Your Subscription.

    (Make Sure It Says Upgrade To Game Pass Ultimate So It Will Convert Your Gold To Game Pass)
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Problem converting live gold subscription to 1$ game pass subscription

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