Problem caused by using 2 Microsoft accounts

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Luken

Is your mojang account already migrated?
If not, actually you can merge the data with your Microsoft account doing the migration process to that account

If not, sadly is not possible

Yes, I have confirmed that information.

The version is already the latest version I can update

I think I am signed in with a personal Microsoft Account (MSA).

I use my company account to log in to hololens 2 and download mesh app with mt personal account by gmail.

I don't know why I can't use gmail account log in to hololens 2.

I'm not sure if this will cause a problem.

I think the problem caused by the same external IP address.

We are playing Minecraft Dungeon on 2 different laptops with our own XBOX accounts, but one source of internet.

Whenever we play the game, this will pop out, HOWEVER, if one of us uses VPN, no problems occurred.

This is something Microsoft/Mojang should check and update on the next patch.

Shouldn't cause a problem.
I'd recommend reading over this page, as it can have some impact. The biggest impact would be if your mother has any Microsoft Account services, like O365, tied to that Microsoft Account as well.

Hello MO RIF3T,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are having trouble signing in your Microsoft account because the site keeps on reloading. Let us check what is causing the issue so that you can be able to sign in your Microsoft account without a problem.

We would like to ask few questions to help us isolate the issue further.

1. Which specific site are you signing your Microsoft account?

2. Have you tried different devices to sign in your Microsoft account to Xbox sites?

3. When was the last time you were able to sign in your Microsoft account without a problem?



For the meantime, here are the steps that we can try:

1. Clear your browser cache and cookies. This can often resolve issues with website loading and sign-in problems.

2. Try signing in using a different browser or device. This can help determine if the issue is specific to your current browser or device.

3. Check your Microsoft account status. Make sure your account is active and not locked or suspended. Sign in through the account landing page or here: https://account.microsoft.com

4. Reset your Microsoft account password. This can help resolve issues with sign-in problems.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,