: Problem between XBOX One X and TV LG OLED65B9PSB

When i put auto-detect, in video mode the console don´t allow me to check any boxes (only the YCC 4:2:2), even doesn't hear the sound and in 4K TV Details all appear in red. when i override in HDMI, the sound is activated, and in 4K TV Details all the option
about 4K are yellow telling about the setting of the TV is not doesn't allow 4K and recommend put to connection in Auto-detect and in video mode the console allow me to check 50Hz, 24 Hz, 3D (the TV does n´t have 3D), YCC 4:2:2 and 4K, but the only option
allow me to put in check are 50Hz, 24Hz and YCC 4:2:2.

In the TV all HDMI ULTRA HD Deep Color are activated.

did you enable enhance on each hdmi port on the tv.

The Tv does n´t have that option, the more similar option is HDMI ULTRA HD Deep Color and all are activated.

Dear JakopXT,

Have you tried the following?

On the XBOX:

1. Press the Xbox button to open the Xbox guide.


2. Scroll down to the Settings tab.


3. Select All Settings.

4. Select Display & sound and then Video output.

5. Choose Video modes.

6. To enable HDR, ensure both the Allow 4K and Allow HDR checkboxes are filled.

On your LG:

1. Press the Settings button.


2. Scroll down to All Settings.


3. Navigate to the General tab.

4. Select HDMI ULTRA HD Deep Color. Each of the available HDMI ports should now be listed on screen.

5. Enable the feature on the ports of your choosing.

Finally, to see all your 4K TV details and what works (and what doesn't) simply navigate to your settings to make sure everything is working.

1. Press the Xbox button on your controller

2. Scroll all the way to the right and choose Settings.

3. Go to Display and sound > Video output > Advanced video settings and choose 4K TV details.

I hope this was helpfull.

With kind regards,

I have the same problem with my LG OLED65B9PSB and still I don't found any solution, but according of your experience I think ask to LG the previous version of the firmware of the TV.