Problem bei der Bezahlung mit Microsoftguthaben [Translate] Problem paying with Microsoft...

Hello TurqoiseBulb887!

Thanks for reaching out to Xbox forums support.

Since it's a subscription (EA access), it's asking for a bank card / debit card so it can set up the option to have "auto-payment / reoccurring payments".

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see if they can make that subscription purchase for you. It's worth a shot.

As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more. Let us know!

Felix

Xbox forums support

If your preferred method of payment is not an available option then you will have to select a payment option that is available.

Bei der xbox one s ist das problem

[Translation-With the xbox one s, the problem]

[quote user="Gor1lla the One"]

Kannste pro Konsole (zumindest FAT, ka obs bei der Slim geht) mit 3 Accounts machen

[/quote]geht auch mit der slim

Kannste pro Konsole (zumindest FAT, ka obs bei der Slim geht) mit 3 Accounts machen