Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening...

Discus and support Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening... in XBoX on Consoles to solve the problem; There are threads on this dating back to 2012 and its still a problem. I have followed all steps spoken with support numerous times and finally to be... Discussion in 'XBoX on Consoles' started by KrooKedKriminal, Jun 14, 2019.

  1. Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening...


    There are threads on this dating back to 2012 and its still a problem. I have followed all steps spoken with support numerous times and finally to be told “I have no clue whats causing this just try turning your console off for a few days and see if that
    works” What!?!?!?? Guess what Xbox/Microsoft it didn’t work, Imagine that!! So are you going to feed us more lies or reimburse us for your thefts?

    :)
     
    KrooKedKriminal, Jun 14, 2019
    #1
  2. UrbanerAsh64 Win User

    Can't download movies on Xbox 360

    Still no solution that I'm aware of. There are now several other threads about the same problem.

    Are members with "Ambassador" status actually Microsoft employees, or is it a case of Microsoft outsourcing support to their customers? And why is it that nobody can say what causes status code 80C90010 to be generated?

    Further, as others have noted, testing the Xbox Live connection flags a Service Alert, yet when you go to the website there are no alerts current. Possibly this is another manifestation of the bug. I suspect that when the Movies & TV app was updated, it
    broke something for Xbox 360 users.
  3. Thelawson Win User

    Xbox 360 Microsoft Movies & TV App Status Code 80C90010

    Hi Ruben,

    I appreciate the detailed response and Microsoft’s efforts to resolve the issue.

    Thank you...
  4. XBF Ruben D Win User

    Xbox 360 Microsoft Movies & TV App Status Code 80C90010

    Hello there,

    Thank you for posting on Xbox Forums! I understand that this situation is frustrating and I will be happy to assist you today. In regards to the error that you are experiencing on your Xbox 360 with the Movies and TV app, this has been an emerging issue
    and is now posted on the website as a
    Service Alert
    . We are working on trying to resolve this issue as fast as we can. If you would like to get notified on when this will be resolved you can do so by clicking the link and then clicking the "Notify me" button.

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  5. RonStill Win User

    Xbox 360 / Microsoft Movies & TV error

    I am trying to access the Microsoft Movies & TV app on my Xbox 360, but am met with the following error message: "The Xbox service isn't available right now. Please try again later. (status=80C90010)". My
    connection to Xbox Live is good, and my other applications are working but I’ve gotten this error for two days now. Help!
    Exact same problem for a week now. Have spent hours trying all the trouble shooting suggestions to no avail. Found this support forum just now and am relieved to know it’s not just my problem! Come on Microsoft, get this fixed or refund my Gold Membership
    fee!!!
  6. Thelawson Win User

    Xbox 360 / Microsoft Movies & TV error

    Hi - I have been a Xbox user/owner since the original gaming platform was released. I’ve owned a Xbox 360 (two as my original 360 suffered from the infamous red ring of death issue) for nearly 14 years and have had a gold membership for just as long. My
    wife and I watch movies every weekend through our xbox 360 using microsoft movies & TV. I think I am deserving of a status update relative to 80C90010 due to my long tenure as a microsoft/Xbox customer. Please provide a status update ASAP as well as an ETA
    on the resolvement of the issue. Also, please escalate my message as far up the chain as you can.
Thema:

Problem accessing Movies & TV on Xbox 360 (status code 80C90010) This is happening...

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    Problem accessing Movies & TV app on Xbox 360 (status code 80C90010): I am trying to access the Microsoft Movies & TV app on my Xbox 360, but am met with the following error message: "The Xbox service isn't available right now. Please try again later....
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    in XBoX on Consoles
    Problem accessing Movies & TV on Xbox 360 (status code 80C90010): I am trying to access the Microsoft Movies & TV app on my Xbox 360, but am met with the following error message: "The Xbox service isn't available right now. Please try again later....