Probelm with my account and renewel

Discus and support Probelm with my account and renewel in XBoX Games and Apps to solve the problem; Hi xbox im having issues with xb1 account my card has been declined and im trying to purchase membership with pre paid 3 month subscription can someone... Discussion in 'XBoX Games and Apps' started by RECOILKING316, May 18, 2014.

  1. RECOILKING316
    RECOILKING316 Guest

    Probelm with my account and renewel


    Hi xbox im having issues with xb1 account my card has been declined and im trying to purchase membership with pre paid 3 month subscription can someone help me with this its a first time this has happened i cant access xbox live at all ive gone all the
    possibility but i need 1st hand support.

    :)
     
    RECOILKING316, May 18, 2014
    #1
  2. USMCBionic
    USMCBionic Guest
    Microsoft, wtf are you doing?

    Ok, so apparently my auto-renewel was on and since microsoft couldn't extract the money from my paypal they just gave me the gold membership and blocked off all access i have to account. I tried talking to an agent but he just said there was nothing he could
    do, i now cant turn off auto-renewel, play online, talk to my friends, You get my point? Anyways, i want to cancel auto-renewel and that purchase. Can someone FFS help me?
     
    USMCBionic, May 18, 2014
    #2
  3. Merlin4421
    Merlin4421 Guest
    Gold-Sharing?

    My question should I cancel the auto renewel for my family account which is 100 bucks a year and let it run out?
     
    Merlin4421, May 18, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Probelm with my account and renewel

    Since this is a billing issue, you will need to contact support directly to speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com.contact-us
     
    Smwutches, May 18, 2014
    #4
  5. Smwutches Win User

    Probelm with my account and renewel

    Since this is a billing issue, you will need to contact support directly to speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com.contact-us
  6. Merlin4421 Win User

    Gold-Sharing?

    My question should I cancel the auto renewel for my family account which is 100 bucks a year and let it run out?
  7. NOT NORAA Win User

    Cannot change auto renew due to awaiting security info update

    I've cancelled previous auto renewel before over the phone, but without notice my account was banned for a month. Is there a reason for this happening?
  8. Merlin4421 Win User

    Family Gold Account to New Family Account

    Mine is up in november. I haven't cancelled the auto renewel yet i'll hold off. What does grandfathering in do? Just keep my current accounts all part of my family?
  9. Pauliomaldinio Win User

    Getting Frustrated!!!

    Ha Ha , join the club, i cancelled my auto renewel.. they clearly dont need my subscription
Thema:

Probelm with my account and renewel

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