Privacy settings won't change on child account although I am a parent account

Discus and support Privacy settings won't change on child account although I am a parent account in XBoX Accessibility to solve the problem; I'm trying to change the privacy settings of my "child" account, although that account was made when I was 13 and I am currently over the age of 18.... Discussion in 'XBoX Accessibility' started by Hollowbro, Apr 4, 2020.

  1. Hollowbro
    Hollowbro Guest

    Privacy settings won't change on child account although I am a parent account


    I'm trying to change the privacy settings of my "child" account, although that account was made when I was 13 and I am currently over the age of 18. When I access the account with the parent account and change the settings like allowing the creation of
    clubs, but when I hit the submit button I get the "An unexpected error has occurred. Please try again later." message. This is actually driving me insane and for the last 3 hours I have been trying to fix it. If anyone can help me I would appreciate it.

    :)
     
    Hollowbro, Apr 4, 2020
    #1
  2. XBF Leo G Win User

    Privacy settings won't change on child account although I am a parent account

    Hey Hollowbro,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day Hollowbro!
  3. Hollowbro Win User

    Privacy settings won't change on child account although I am a parent account

    Your account should have automatically changed to an adult account when you turned 18. You might want to make sure that your birthdate is set correctly in your account:

    https://support.microsoft.com/en-us/help/12411/microsoft-account-change-birthdate

    If your birthdate is correct you may be able to remove the "child" status by adding a payment method and billing information:

    http://support.xbox.com/en-US/billing/payment-and-purchases/manage-payment-options-online
    This worked, thank you very much.
  4. 4297f9a3-1dfb-4130-8 Win User

    Privacy settings won't change on child account although I am a parent account

  5. Jacyintha Win User

    Online privacy setting won't save

    The privacy settings are separate from the whethere the account is child or adult. If your account is set up as a child account, there might be a parent gamertag that could change your privacy settings...
  6. M3tal Daz3 Win User

    Cannot remove parental lock even though I'm an adult

    Only a parental (adult account) can change the privacy settings for a child account. Your parents should open an adult account and add your child account to it.
Thema:

Privacy settings won't change on child account although I am a parent account

Loading...
  1. Privacy settings won't change on child account although I am a parent account - Similar Threads - Privacy settings won't

  2. Why can't I change my privacy and network security settings

    in XBoX Accessibility
    Why can't I change my privacy and network security settings: It says that I am using a childs account in a microsoft family while I am not in a microsoft family. That's why I can not change my privacy settings. Also it instructs me into like 5 different...
  3. I cant change my xbox privacy setting even though im the organizer

    in XBoX Accessibility
    I cant change my xbox privacy setting even though im the organizer: I wanna play minecraft multiplayer but i cant 09a3cb0a-9a74-4630-9f54-8868a60679aa
  4. xbox privacy settings won't change

    in XBoX Accessibility
    xbox privacy settings won't change: hi i want to change xbox privacy settings for minecraft multiplayer. i already know how but when i try it and start game it won't change ingame and i still can't play multiplayer...
  5. Teen account privacy settings won't change without parent account. Is there any way around...

    in XBoX Accessibility
    Teen account privacy settings won't change without parent account. Is there any way around...: I have a teen account and need to change the privacy settings so that I can join a Minecraft Realm I've been invited to. But the Xbox App is telling me that I need my parent account to change the...
  6. I never set up a Microsoft family, but my Xbox account won't let me change my privacy...

    in XBoX Accessibility
    I never set up a Microsoft family, but my Xbox account won't let me change my privacy...: I tried joining a realm on Minecraft, but every time I do, I am told my account is setup in a way where I can't join realms due to my privacy settings. When I attempt to get help fixing this, it...
  7. I'm not in a Family, but it won't let me access my online privacy settings?

    in XBoX Accessibility
    I'm not in a Family, but it won't let me access my online privacy settings?: I am not able to play online games such as Minecraft due to some online privacy settings that were never turned on. One day they were just randomly turned on, when I checked with my mother, to...
  8. Child won't appear on Xbox privacy settings

    in XBoX Accessibility
    Child won't appear on Xbox privacy settings: I want to change the privacy settings on my child's account, but when I enter the xbox privacy settings, I can only find my Xbox Live account and my Microsoft account. I've tried to change the...
  9. Allowed privacy & online safety settings won't allow creating a realm (Minecraft Windows 10)

    in XBoX Games and Apps
    Allowed privacy & online safety settings won't allow creating a realm (Minecraft Windows 10): Hello I wanted to create a realm but I coudn't accept because privacy & online safety settings "were set up wrong". After checking that everything was set up as it was, I tried to relog into Xbox...
  10. Privacy settings won't let me talk to friends

    in XBoX Games and Apps
    Privacy settings won't let me talk to friends: so i was just playing rainbow six siege when my friends team killed me. So what I did was in a joking matter said something and then I got a message from Xbox live. It says something about...