Privacy Settings on Xbox App for Windows 10

Voosh · Oct 22, 2018

I am trying to change my privacy settings for my Microsoft/Xbox account, I go to xbox.com and then to privacy and it redirects me to the "Change your child’s Xbox privacy and online safety settings" page. However there is nothing else after that
and I am unable to actually change my privacy settings, thank you.

:)

Tigis37 · Oct 22, 2018

Will not download new puzzle pks.

For me the solution was to switch on "Let apps run in the background" in the Windows settings (in Windows 10 it's Windows Settings->Privacy->Background apps), for Microsoft Jigsaw,

Microsoft Store and Xbox. Before that, I couldn't download anything; afterwards everything started to work properly.

XBF Leonzo G · Oct 22, 2018

Club Xbox

Hello JoFZM,

Thank you for keeping us updated. We recommend signing out of the Xbox app and signing back in. The article entitled

How to Sign in to the Xbox App on Windows 10 will explain how to complete this process. The

Xbox Settings website has most of the Xbox privacy and online safety settings. We recommend going through these settings to make sure any social privacy settings that may be blocking clubs are enabled. Be sure to let us know the results!

XBF Leonzo G · Oct 22, 2018

Hello Voosh,

Thank you for bringing this issue to our attention. Is the account you are using a child account? Child accounts need to be tied to an adult account through a family in order to have their privacy and online safety settings changed. The way to establish
a family is have an adult account sign in to the
Microsoft family website, and add the child account to the adult account's family. The Xbox Settings portion of our website has a section called

Privacy & Online Safety where privacy settings can be adjusted. Be sure to let us know the results!

XBF Leonzo G

Hello Voosh,

Thank you for bringing this issue to our attention. Is the account you are using a child account? Child accounts need to be tied to an adult account through a family in order to have their privacy and online safety settings changed. The way to establish
a family is have an adult account sign in to the
Microsoft family website, and add the child account to the adult account's family. The Xbox Settings portion of our website has a section called

Privacy & Online Safety where privacy settings can be adjusted. Be sure to let us know the results!

Tigis37

For me the solution was to switch on "Let apps run in the background" in the Windows settings (in Windows 10 it's Windows Settings->Privacy->Background apps), for Microsoft Jigsaw,

Microsoft Store and Xbox. Before that, I couldn't download anything; afterwards everything started to work properly.

XBF Leo G

Hello JoFZM,

Thank you for keeping us updated. We recommend signing out of the Xbox app and signing back in. The article entitled

How to Sign in to the Xbox App on Windows 10 will explain how to complete this process. The

Xbox Settings website has most of the Xbox privacy and online safety settings. We recommend going through these settings to make sure any social privacy settings that may be blocking clubs are enabled. Be sure to let us know the results!

Wishcatcher

Hi,

You have to setup correctly your privacy settings on Xbox AND/OR windows 10.

So about Windows 10 , here is the how to > https://support.microsoft.com/en-us/help/4027945/windows-change-privacy-settings-in-windows-10

About Xbox > https://privacy.microsoft.com/en-us/xbox-one-privacy-and-online-safety

Regards,

XBF Chris J

I m currently on windows 10 and was playing Forza horizon 3 but when i going to online play it shows me that.

and I m not getting your answer as I can't find the setting that you are telling

Hello there!

On windows 10 please refer to
Xbox One online safety and privacy settings for steps on managing your privacy settings for the xbox app.

Let me know if this helps!

Privacy Settings on Xbox App for Windows 10