Privacy and online sadly settings not changing when told

michael powell1 · Feb 19, 2023

I have gone through all the steps to get to the Xbox series x/s, Xbox one, and windows 10 devices online safety settings but when I try to change it and save it just reloads the page and changes it back. I'm not sure what to do as I am trying to set up my misses account to be able to play Minecraft realms with me and my friends but it won't let her.

:)

OpticRJames

Hi, Michael. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

It seems that you are using a child account. So what you will need to do first is to create a parent account on https://account.live.com, make sure it is a parent account and the birth date should be above 21 years old then login to the Microsoft account on Xbox.com to create a profile.

Once the parent profile has been created, please follow the steps on this link to add your child account with the parent, https://support.microsoft.com/en-us/help/12417/...

After doing the steps above, sign in to the parent account using this link, https://account.xbox.com/settings

Select your child account there so that we can modify the privacy settings of it then under the tab Xbox One/Windows 10 Online Safety.

Be sure the options You can create and join clubs and You can join multiplayer games are allowed.

danielc081002

It says

Change your child’s Xbox privacy and online safety settings
when I try to change my privacy settings.

StarKi113R13

Hi nkTJH!

I'm sorry that your experiencing this problem. Sadly, Hassassinade is right. There isn't a way to change the birthdate on the child account once its created. If your having a problem trying to change the privacy and online safety settings on the Xbox One,
try and go throught Xbox.com. When you sign into the parent account, you can go to "My Account" and access your privacy and online safety settings for both the parent and the child account. If that doesn't work then your best bet is to try and contact support
to see if there is additional troubleshooting they can do.

skys7

Change your privacy settings.

Change it to friends only specially for the online status.

He will not see when your online.

Jasper Sneddon

I am able to access my microsoft privacy settings and make changes, but when I go to my Xbox privacy settings from that site it again redirects me to this site:

https://support.xbox.com/en-NZ/help...e-safety/manage-app-privacy-settings-xbox-one

I am still unable to change my Xbox privacy settings.

Privacy and online sadly settings not changing when told