Previously claimed Games With Gold games disappearing from library in games with gold section.

Discus and support Previously claimed Games With Gold games disappearing from library in games with gold section. in XboX Insiders to solve the problem; 1) Games with gold games such as EVOLVE, Forza Horizon 2, Forza Motorsport 5 don’t show up in ready to install games with gold section. The only way to... Discussion in 'XboX Insiders' started by /u/ZAYONATA, Feb 29, 2020.

  1. /u/ZAYONATA
    /u/ZAYONATA Guest

    Previously claimed Games With Gold games disappearing from library in games with gold section.


    1) Games with gold games such as EVOLVE, Forza Horizon 2, Forza Motorsport 5 don’t show up in ready to install games with gold section. The only way to install them is manual search in the Microsoft store online or Xbox.

    2) DLC for games such as Hitman don’t show up in manage game, to install them you have to search manually for individual episodes. The latest one to have this issue is the newest games with gold game Batman : The Enemy Within which doesn’t show all DLC episodes in manage game.

    3) Some games with gold claimed games don’t show up in their appropriate place in the games with gold section.

    4) If you buy/purchase/own a previously claimed games with gold game IT SHOULD NOT SHOW UP TWICE in games with gold section and your owned games list section.

    Please fix this issue it has already been reported multiple times long before the new dashboard update and you guys still even have to acknowledge this issue.

    submitted by /u/ZAYONATA
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    /u/ZAYONATA, Feb 29, 2020
    #1
  2. Francia J. Win User

    Games with Gold

    Were you able to claim the game when it was added to the games with gold?

    Games with gold that was previously claimed will not be removed.
  3. HomegrownSilky Win User

    Games with Gold pass not working

    Are you trying to play "Games with Gold" that you had previously claimed? Or is this a problem claiming new Games with Gold?
  4. Tadeu dailson Win User

    My Xbox games with gold games have Disappeared from my library

    Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

    I'm here to help.

    I hope everything is going well and thank you for reaching out.

    This support is intended to answer questions about the use and configuration of devices.

    I'm sorry you're experiencing this issue. If your Xbox Games with Gold titles have disappeared from your library, it's likely due to the transition from Xbox Live Gold to Xbox Game Pass Core. Xbox Support reports that Games with Gold will be discontinued on September 1, 2023. However, games claimed through Games with Gold are still available to the account that claimed them. You may need to filter your library using the "Games with Gold" section or check "Full library . Owned games" to find them. If you still can't locate them, consider checking your account's billing history.

    Please check these steps.

    Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in responding. I am simply a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

    Best regards.
  5. 1JayMax Win User

    My games are disappearing from my xbox one

    Hi bree666,

    I'm sorry to hear that you are having this frustrating issue with games disappearing from your library. Can I ask if these particular titles were Games with Gold?
  6. Angakuit Win User

    All my games are gone.

    Hi,

    Have you checked the 'All Owned Games' and 'Games with Gold' section of your game library?
Thema:

Previously claimed Games With Gold games disappearing from library in games with gold section.

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