prepaye code problem already used

Discus and support prepaye code problem already used in XBoX Accessibility to solve the problem; Hello Following the purchase of an xbox live prepaid code 12 months, microsoft indicates that the code is already used. it is therefore unusable. Is it... Discussion in 'XBoX Accessibility' started by Dj Sisto, Apr 11, 2019.

  1. Dj Sisto
    Dj Sisto Guest

    prepaye code problem already used


    :)
     
    Dj Sisto, Apr 11, 2019
    #1
  2. Wishcatcher Win User

    prepaye code problem already used

    Hi,

    Call Xbox live helpdesk ( https://support.xbox.com/contact-us ), an agent will check your code and will tell you if somebody else used it.

    If its the case, call your retailler, if not he will find a solution for you.

    Regards,
  3. RedCarGamer Win User

    prepaye code problem already used

    If is a prepaid card that you bought outside of the Microsoft Store. you need to contact their own support.
  4. gds1972 Win User

    Xbox one

    Hello you have two ways to add funds to you Xbox wallet.

    1. Register a debit/credit cards or paypal account.

    support.xbox.com/.../manage-payment-options-online

    2. Buy a prepayment card and use the code in the store on the console or by clicking on you gamertag on the top right of the Xbox.com website and then Redeem the code there.
  5. elvis790 Win User

    Just purchased 3 month Gold, added to my account but it is still asking me to purchase Gold

    i do appolagise Kimberlywalker you have used a prepayment card, all off the above still stands but obviously not contactingbthe banks, also all the advice our moderator gave there. Sorry once again.
  6. gds1972 Win User

    Error message for Redeem code

    Hi

    As you are receiving an error message and code when trying to redeem a prepayment code can you please try following the support guide below, hopefully this will help with your issue.

    https://support.xbox.com/billing/prepaid-codes/prepaid-code-errors

    If the link above does not work can you please try reaching out to the support team through
    Contact us and when prompted select either Chat with Xbox Support or Request a phone call from support and hopefully they can help further.
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prepaye code problem already used

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