Preordered FIFA 17 on the 6th of September and never received my free month of EA access!

HeliX2910B · Sep 21, 2016

Preordered fifa 17 on september 6th and never got my free month of EA access. Spoke on the help chat line and was told to come here!

:)

mattrad97 · Sep 21, 2016

Never received 1 month EA Access code for preordering FIFA 17

I just got of the chat and was redirected to this forum.

I preordered FIFA 17 from the Xbox one store and never received an email with my code for the 1 month EA Access, I thought I already had EA access and had been purchusing FIFA points not realising I never received the free one month.

I also just preordered Battlefield 1 from the store and was told I would recieve an email with the code for the Helfire pack and have yet to receive that email as well.

EoL RoYaLz · Sep 21, 2016

ea access

I preordered madden 17 and Never had my free month of ea access

Mister Mascot · Sep 22, 2016

Hey there HeliX2910B,

Thanks for reaching out, we're investigating this issue a bit further and will reach back out here as soon as we have more information or need additional information.

We greatly appreciate your patience.

Mister Mascot · Nov 3, 2018

Hey again,

I've sent you a Forums Private Message. You can check those by clicking
HERE.

Mister Mascot

Hey again,

I've sent you a Forums Private Message. You can check those by clicking
HERE.

Mister Mascot

Hey there HeliX2910B,

Thanks for reaching out, we're investigating this issue a bit further and will reach back out here as soon as we have more information or need additional information.

We greatly appreciate your patience.

vamp1972

am still waiting for my EA ACCESS code for the 1 month free trial.

Could you please give me an update a to when I should be receiving my code?

I preorder fifa 17 super deluxe

Thanks

TobyHoover

Hello as per EA the Pre Order bonus is as fallows:
www.easports.com/.../fifa-17-pre-order-offers

Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

Your not getting FIFA A month early, your getting free access to EA Access for a month.

EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

2017. For more info contact EA Support: https://help.ea.com/en/

theborgis

Same for me

Hello, I preordered the FIFA 16 Super Deluxe edition on September 18, and still have not received the code for EA access.

Preordered FIFA 17 on the 6th of September and never received my free month of EA access!