Preordered Digital Quantum Break. Have not received Alan Wake

JamieDeGrazio · Mar 25, 2016

When will Alan wake be added to my games list and available for download?

:)

Gmorkhunter · Mar 25, 2016

Quantum Break. Received AWAN and QB win10 codes but not for AW

I preordered Quantum Break and have received the digital codes for Alan Wake American Nightmare and Quantum Break but not Alan Wake. When can I expect it?

Dark Ansi · Mar 25, 2016

Quantum Break Preorder - Never got any codes

Hello,

I preordered Quantum Break Digital download on my Xbox One and never received any codes.

Did not receive Alan Wake & American Nightmare for PC/Xbox or the Quantum Break code for PC.

Thank You

JamieDeGrazio · Mar 25, 2016

More info: I purchased Quantum Break via Xbox on February 12. Quantum Break has installed. Alan Wake for Xbox 360 was given free as a pre-order bonus. I never received any code for it, and it has not been added to "My Games" list.

Mister Quimby · Mar 25, 2016

Hey there achtungjamie!

Just to clarify, the only codes that have been sent out are for Alan Wake: American Nightmare. Codes for Alan Wake will be sent out 7-10 days after the release of Quantum Break. If you have not received a code for American Nightmare, be sure to let us know.
Thanks in advance!

arcticsurvivor1 · Apr 15, 2016

anyone else still not get alan wake code?

Misses Quinzel · Nov 3, 2018

Hey, arcticsurvivor1! As stated above, it will take 7-10 days after you order the game before the code is sent to you. If it's hit 11 days and you still do not have your Alan Wake code, please post up a new thread so that we can look into it further. Thanks
for understanding!

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break on Saturday March 5 , I've receive alan wake American nightmare only, and also have not received my Windows 10 copy

s0ad24

Preordered Quantum Break april 4th and stil havent received my codes for Alan Wake and QB for PC.

SolFyre

I received my Quantum Break download, however I never got the Alan Wake codes for preordering QB

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

Preordered Digital Quantum Break. Have not received Alan Wake