Preorder Ghost Recon Wildlands didn't received my preorder bonus

Discus and support Preorder Ghost Recon Wildlands didn't received my preorder bonus in XBoX Sales and Promo to solve the problem; Preorder Ghost Recon Wildlands on Feb 23rd 2017 didn't receive The Peruvian Connection not this after trying to look for it in game, then checked my... Discussion in 'XBoX Sales and Promo' started by Garden of Eden-6DFA54E5-C4DF-4E1C-AF61-666BFB2A31C, Jul 13, 2017.

  1. Preorder Ghost Recon Wildlands didn't received my preorder bonus


    Preorder Ghost Recon Wildlands on Feb 23rd 2017 didn't receive The Peruvian Connection
    not this after trying to look for it in game, then checked my email and xbox live messages with no luck for a code.

    :)
     
    Garden of Eden-6DFA54E5-C4DF-4E1C-AF61-666BFB2A31C, Jul 13, 2017
    #1
  2. sleva
    sleva Guest
    Xbox rewars, preorder.

    Hi.

    i have preorded Resident Evil 7 and Ghost recon wildlands, and about to preorder ME: Andromeda. but i can see that i got any bonus for this. thats 2 out of 3 games for the ON DEMAND GAMES mission. can you confirm that if i preorder ME Andromeda i will get
    the 15 000 points.
     
    sleva, Jul 13, 2017
    #2
  3. Never got the promised Points

    i preorder the three games I) for honor, II.) Sniper Elite 4 and Ghost Recon Wildlands but i never receive the points for preordering it.
     
    Geronimo Evil, Jul 13, 2017
    #3
  4. Preorder Ghost Recon Wildlands didn't received my preorder bonus

    Hey there, Garden of Eden!

    I'm sorry to see any issues with pre-order bonuses! This was actually done through Ubisoft, and you will need to
    reach out to their support if you didn't receive it. I would expect that you need to have proof of purchase ready so that they can confirm that you pre-ordered the game.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding! Preorder Ghost Recon Wildlands didn't received my preorder bonus :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
     
    Misses Quinzel, Jul 14, 2017
    #4
  5. Misses Quinzel Win User

    Preorder Ghost Recon Wildlands didn't received my preorder bonus

    Hey there, Garden of Eden!

    I'm sorry to see any issues with pre-order bonuses! This was actually done through Ubisoft, and you will need to
    reach out to their support if you didn't receive it. I would expect that you need to have proof of purchase ready so that they can confirm that you pre-ordered the game.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
  6. Smwutches Win User

    ghost recon wildlands preorder

    The purchase would have counted as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive the credits

    If you preordered after March 1 and after opting into the 6,000 credit offer and are looking for those credits, you would want to post in the support section of the forum in order for support to check into it for you.
  7. Preme Biggaveli Win User

    ghost recon wildlands preorder

    The purchase would have counted as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive the credits

    If you preordered after March 1 and after opting into the 6,000 credit offer and are looking for those credits, you would want to post in the support section of the forum in order for support to check into it for you.
    Preordered On The 1st
  8. Smwutches Win User

    wildand gold edition

    If you preordered it digitally, it would have counted towards the Games on Demand punchcard offer. You would need 2 other eligible purchases in order to complete that offer and receive the 15,000 credits. If you bought it after release, it would have counted
    towards the "Simply Rewarding" offer for 6,000 credits as long as you activated the offer before purchasing. But the Ghost Recons offer was only eligible for physical purchases made from microsoftstore.com

    This was in the program's FAQ for that offer:

    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits
  9. Smwutches Win User

    My star rank haven't been updated after purchase

    Since that offer was available in February, Ghost Recons would have been a preorder at that time. Preorders do not count towards VIP and would not have been eligible for that offer.
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Preorder Ghost Recon Wildlands didn't received my preorder bonus

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