Premiun content is blocked for this profile

Discus and support Premiun content is blocked for this profile in XBoX Games and Apps to solve the problem; every time I try to buy a new dlc this pops up and I have everything changed to adult setting [img] 2bb72a7e-4180-4b15-b22e-6d8d3eee6f18 Discussion in 'XBoX Games and Apps' started by AltoHornet70587, Sep 1, 2017.

  1. Premiun content is blocked for this profile


    every time I try to buy a new dlc this pops up and I have everything changed to adult setting

    Premiun content is blocked for this profile [​IMG]

    :)
     
    AltoHornet70587, Sep 1, 2017
    #1
  2. premium content is blocked for this profile

    Go to "Settings" and then "Privacy" and unblock anything under Content and unblock Partner Marketing. That is, if your account is an adult account. If not have your parents unblock it for you.
     
    charlieecharlie, Sep 1, 2017
    #2
  3. Joosh HD
    Joosh HD Guest
    premium content is blocked for this profile

    Well my friend just bought an xbox and moved from ps3 and also bought xbox live and he bought fifa and tried to download the online pass and it says 'premium content is blocked for this profile' how do you stop it?
     
    Joosh HD, Sep 1, 2017
    #3
  4. PSYk1ll4h Win User

    Honest Review of Close Quarters

    when is it coming out for non-premiun members?
  5. RoniteYT Win User

    fh5 problems

    does the premiun bundle cost money? or is it free with the pass
  6. chuckrcheese Win User

    Premium content blocked for this profile?!

    you checked family settings and privacy for the child account ?

    is this the xbox or xbox one S?

    I have personally found that the privacy settings are not transferring over from the xbox one S ( xbox one is fine but may be corrupt ) to the 360 server account settings I have managed to get a work around.

    please let me know which console it is

    thanks
  7. Misses Quinzel Win User

    Premium content blocked for this profile?!

    Hey there, ZigZag!

    I'm sorry to see any frustrations! It depends on what map he's trying to download. If you sign out of his account on the console, do you still see that error?

    If so, can you post back with what content you guys are trying to download? I'll be able to get a better understanding of what may be happening once I have that. Then we can focus on our next steps. I look forward to working with you! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  8. ImAice Win User

    Premium content is blocked on this profile

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. Have you checked if your Xbox live gold subscription is active and all your privacy settings are set to allowed? If everything is good there, here are the steps that you can try for your concern.

    Solution 1. Power cycle your console

    Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

    Solution 2.Try removing your account and add it back again.

    To remove your account:

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > Account > Remove accounts.

    Select the account that you want to remove, and then select Remove to confirm.

    To add it again:

    Press the Xbox button on your controller to open the guide.

    Select Sign in.

    Select Add & manage.

    Select Add new.

    Enter your Microsoft account email address and password.

    Solution 3. Try to do a soft factory reset without removing any games and apps.

    Press the Xbox button to open the guide.

    Select Settings > System > Console info > reset then keep my games and apps.

    NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

    I hope this helps. Feel free to ask back any questions and keep me posted.
Thema:

Premiun content is blocked for this profile

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