Premium Solitaire and premium Mahjong

GiniMac · Feb 7, 2022

I have paid for premium on both the Mahjong game and Solitaire games but keep on getting ads. Almost daily!!! Why can't my account be left alone for the entire year that I have paid for?

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll suggest you post this on the Microsoft casual games community. They deal specifically with all casual games issues and are very helpful with cases like this.

https://microsoftcasualgames.zendesk.com/hc/en-...

VickiGrisdale

I am not trying to buy Premium I am trying to upgrade as I have been able to do in Mahjong Solitaire and Jigsaw games,

bleeman

My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
subscription is good through October 2016. Thanks!

ViktorKlimov

I`m from Russia! But I can`t upgrade to Mahjong and Solitaire Collection Premium Edition! Why? Please, help me. I`v played these games for full year already almost every day!!!!!!!!

bleeman

I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.

Premium Solitaire and premium Mahjong