Premium inter-account interactions do not work on PC and Android.

BeadyMitten2683 · Apr 10, 2018

I have a question about playing the Windows 10 Solitaire Collection. With xbox LIVE interlocking, I play the game with the same ID linked to the cloud system. But one question. Is it not possible to interlock with the premium with Android and PC? I bought
a premium for one year on the same account, but the premium is only for the Android and the premium not for the PC. I would appreciate it if you can solve the premium cloud interlock quickly.

:)

jeanfrances23 · Apr 10, 2018

premium versions

I pay for the premium version of Microsoft solitaire on my pc. Do I still have to pay again for the android premium version?

BounteousColt8 · Apr 10, 2018

Premium subscription transfer

I subscribed to Microsoft solitaire collection premium on Dec 13 on my Windows 10 device; my android devices are signing in on the same account but today the free one month premium time expired and my android apps cannot see the premium subscription I bought.
The Google store does not list the subscription, I assume because I purchased premium on Windows store. But when the Android app signs in to Microsft on the same account, shouldn't Microsoft tell the android app that that account has a subscription?

Mister Kernel · Apr 10, 2018

Hey there BeadyMitten2683! Thanks for reaching out to us.

Happy to shed some light on this. As a heads up, purchasing Premium on your Android device will not carry over to the PC version of Windows 10 Solitaire collection. You would need to purchase this Premium subscription again on your PC.

If this is something that you'd like to see changed in the future, please be sure to post over on the
Feedback page!

Mister Kernel

Hey there BeadyMitten2683! Thanks for reaching out to us.

Happy to shed some light on this. As a heads up, purchasing Premium on your Android device will not carry over to the PC version of Windows 10 Solitaire collection. You would need to purchase this Premium subscription again on your PC.

If this is something that you'd like to see changed in the future, please be sure to post over on the
Feedback page!

FireyRedCorp

Hi camromere,

When viewing the app on your Android device do you see an option to upgrade the game on that platform as well?

Thank you.

I am getting this same issue. And yes I still get the option to upgrade the game on my android smart phone as well.

Is this because the phone is looking at the android store whilst the PC is looking at the window's store??

I really don't want to pay for 2 sets of premium subscriptions if this is the case.

camromere

I have a similar issue. I paid for the premium version on Windows 10, but Android still gets ads logged into the same xbox live account.

Kimmy_24

Just to confirm, do you own the PC version or the one for android? As far as I know, the version you purchased from the Google Play Store will only work on an Android device.

NikeJam

I've been trying to find the same type of "premium" or a reasonable answer. However, here's what I found. There is no cross-platform premium (yet). They (Microsoft) do keep track of your records with the Live accounts regardless of the platform. However,
you have to purchase a different premium for each platform, i.e. Windows, iOS, and Android. (Hope I didn't leave out anything else). First, I thought it wasn't Microsoft to blame. Google (Android) and Apple (iOS) don't want the following situation: people
pay for the premium on some other platform and play the game on their platform but they don't get a cut.

But, then, if you take a look at the New York Times Crossword subscription, which is in a very similar situation but somehow manages to offer cross-platform premium.

I hope MS somehow pull it through and offer the cross-platform premium.

Premium inter-account interactions do not work on PC and Android.