Premium content blocked for xbox 360 account.

Hi! My name is Ben a fellow member here in the community, not a Microsoft employee. Hope you are doing well!

With regards to the issue you are experiencing, have you somehow tried to check your Xbox privacy settings as well? Try to sign in via https://account.xbox.com/en-gb/Settings/Home then go to "Privacy & online safety"

Under Xbox 360 privacy, try allowing everything from there. Once done, also try to disable your Xbox console passkey for the meantime by following the steps here https://support.xbox.com/en-US/help/account-pro... then choose the "No barriers" option. You can enable it later on if it works.

Once you are done, turn off your console and unplug all cables including power supply for 5 minutes. Then plug it back on and turn on the console and check the game if there are still restrictions showing.

Let us know here if it works for you. We will try our best to assist.

Kind regards,

Ben

Yes and nothings changed also its on skate 3 for xbox 360 on the one it said premium content is blocked on this profile why?

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Are you using the same account on Xbox One and Xbox 360?

Claus, I looked on some other threads from a while ago, I got the ingame store to show up. Now it is saying Premium content is blocked on my account and telling me to go to Ptivacy & online settings and update it. There is no option on the xbox 1 for me to change that I haven't already. I have my content and unrestricted and it is still telling me that it is blocked. It might be talking about xbox 360 settings, but I never ported the account over from a 360, nor can I access xbox 360 settings. Any advice for this?

I deleted my account restarted the Xbox and added the account back on but I am still getting the error message saying that the premium content is blocked for my profile.