Predator avatar Promotion code not working

Discus and support Predator avatar Promotion code not working in XBoX Sales and Promo to solve the problem; Hi not sure where to go to. I bought the predator collection witch qualifies for the free avatar promo mask. The code arrived but it doesn't seem to... Discussion in 'XBoX Sales and Promo' started by Allycop, Feb 1, 2019.

  1. Allycop
    Allycop Guest

    Predator avatar Promotion code not working


    Hi not sure where to go to. I bought the predator collection witch qualifies for the free avatar promo mask.

    The code arrived but it doesn't seem to work. error code

    Contact who you got this code from. We can't redeem it.

    CatalogSkuDataNotFound
    lx8nwu0F15u+zU8C7f2AlW.6
    2019/01/23 - 20:50:32 UTC

    not sure what this means. any suggestions welcome.

    :)
     
    Allycop, Feb 1, 2019
    #1
  2. Allycop Win User

    Predator avatar Promotion code not working

    I click the redeem code on the message or enter code manually.

    Contact who you got this code from. We can't redeem it.

    CatalogSkuDataNotFound
    lx8nwu0F15u+zU8C7f2AlW.6
    2019/01/23 - 20:50:32 UTC
  3. XBF Leslie D Win User

    Predator avatar Promotion code not working

    Hi Ally,

    Thanks for the reply! By any chance have you tried to use a different web browser or device to redeem it through ? If anything in this case I would suggest for you to contact our Live Support as here in the forums we don't have the tools to further assist.

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps.
  4. ForzaDrift Girl Win User

    Predator avatar Promotion code not working

    It can take a while before you get a message from xbox usually
  5. Allycop Win User

    Predator avatar Promotion code not working

    Hi I have received the gift code but doesn'twork.
  6. Radiant Sword X Win User

    Predator avatar Promotion code not working

    Strange. For me, when I bought it, I never got the Xbox Message notifying me for the code. Maybe the offer is not for all users.
Thema:

Predator avatar Promotion code not working

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