Preciso de ajuda por favor[Translation-I need help please]

Hi Wolfy,

Thanks for coming to the forums with your issue. Lets have you look to see if the cross play is enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
2. Click on privacy settings.
   
   
   
3. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
4. You will see you gamertag you are looking for one setting:
   
   
   
5. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      

Hope this helps.

Brad

por favor preciso de ajuda , liguei para o suporte da live e me informaram q meu console esta com uma restriçao ,quero saber por que

me ajuda ai por favor

[Mod Translation: Help me out there please]

Preciso de ajuda!!

Mod Translation from translate.bing.com

I need help!

eh intendado de todo, por favor nesecito ayuda.

[Translation - Hey intended of everything, please need help. ]