Pre-ordered MX vs ATV Legends pack

Hello, brad. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

May I know if you purchased the game or only a specific pack? Would you please share a screenshot of it without sharing personal details?

Also, are you trying to install it on what specific console?

Waiting for your kind reply.

Hello DaBuIIs,

Your purchase of MX vs ATV was not a pre-order, and therefore not eligible for this offer. Since you only had two eligible purchases, you did not complete the offer.

Its not letting me play on xbox live on mx vs atv reflex it says that the mx vs atv reflex server is unavailable at this time please try again later but ive been trying this for 1 day

Hello DaBuIIs,

Since that game was released on march 27th (https://majornelson.com/2018/03/27/mx-vs-atv-all-out-is-now-available-for-xbox-one/), and your purchased your title
on March 27th, it was not a pre-order.

MX vs ATV alive... The corroded dead pile that replaced the glorious ATV Offroad Fury.