Pre-ordered game and still cant access it

Discus and support Pre-ordered game and still cant access it in XBoX Games and Apps to solve the problem; I have pre ordered this game for xbox seris s and i cant access it f2bf063e-6145-40a0-97ca-d3fe9d5f9e4b Discussion in 'XBoX Games and Apps' started by Jennifer Childers, Feb 11, 2023.

  1. Jennifer Childers
    Jennifer Childers Guest

    Pre-ordered game and still cant access it


    I have pre ordered this game for xbox seris s and i cant access it

    :)
     
    Jennifer Childers, Feb 11, 2023
    #1
  2. Smwutches Win User

    Pre-ordered game and still cant access it

    Check your order at http://account.microsoft.com and make sure you did order the Series S/X version and not the One version.

    If the order is the Series S/X version, are you sure your console as a Series S and not a One S?
  3. DrifterX22 Win User

    Charged for pre order and then given money back

    Do you still show a pre-order for it? Did you or anyone that has access to your account possibly cancel your pre-order?
  4. Snarey Win User

    Lego marvel DLC not working/ Cant purchase other Lego Marvel DLC? Xbox One

    So does that mean that even if I got a code to download it because i pre-ordered the game I still cant use it?
  5. giantcomet1020 Win User

    Rise of iron

    so are we not getting the pre order bonuses

    cuz it comes out in a day and 14 h

    and i still cant order it ...
  6. Smwutches Win User

    Hello Neighbor 2 Beta

    You need to pre-order the game in order to access the beta.
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Pre-ordered game and still cant access it

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