Pre-order rewards

Discus and support Pre-order rewards in XBoX Rewards & Social to solve the problem; Hello, Actually i pre-order For honor, Ghost recon and Mass Effect Andromeda. I was suppose to receive 15.000 credits but nothing happened. This is... Discussion in 'XBoX Rewards & Social' started by FireChair895898, Jan 25, 2017.

  1. Pre-order rewards


    Hello,

    Actually i pre-order For honor, Ghost recon and Mass Effect Andromeda. I was suppose to receive 15.000 credits but nothing happened. This is normal? What can i do to resolve this issue?

    Thanks

    :)
     
    FireChair895898, Jan 25, 2017
    #1
  2. ll chilidogs
    ll chilidogs Guest
    Missing pre-order reward codes

    Hi, I never recieved the pre-order reward codes for:

    "South Park, Stick of Truth" from my pre-order of "South Park, Fractured But Whole"

    and

    My pre-order reward code for "Dishonored" from pre-ordering "Dishonored 2"
     
    ll chilidogs, Jan 25, 2017
    #2
  3. RaneLin
    RaneLin Guest
    RaneLin, Jan 25, 2017
    #3
  4. Pre-order rewards

    It takes 96 hours for purchases to update on the website. If it has been more than 96 hours already then support will have to check your account to see what the issue is. The reward team works Monday - Friday from 9am to 5pm PST and typically take 1-2 business
    days to respond.

    PLEASE NOTE: You posted in the discussion forum, the staff does NOT monitor this forum. If it has past 96 hours and you still need assistance you will want to re-post and change the sub-forum TYPE to SUPPORT in order to receive assistance.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Jan 25, 2017
    #4
  5. XBLRewards3 Win User

    Forza 7

    Hi Hurlamania. You pre-ordered Forza 7 on August 29, 2017. The offer started on September 18th. You qualified for the plays, but the pre-order was not eligible for the Rewards Credits. Pre-orders had to be made during the offer period for the Rewards Credits.
  6. RaneLin Win User

    I bought the horizon 2 VIP, but the horizon 3 didn't send a car to me

  7. Hanzo Storm Bow Win User

    Access to nuketown 2025?

    BO2's pre-order works in a wave system. There are 4 different rewards (or set of rewards). When you pre-order, you get the bonuses of the wave that it is currently on and any future wave. Past wave bonuses are lost.



    Nuketown 2025 was, I believe, the 2nd wave reward. If you only pre-ordered somewhat recently, then you likely won't get Nuketown.



    For example, I pre-ordered during the second wave so I got the map and wave 3 and 4 rewards. However, I pre-ordered too late to get the first reward (poster).



    The map was the only real good reward. Everything else was a avatar prop or playercard background. Assuming you choose those things instead of a chance at winning something in a sweepstakes. Which you won't.
  8. Murphs-A47006C9-2185 Win User

    Separete 2 games and they have not given me my reward?

    It takes 96 hours for pre-orders to reflect on the website, and you must pre-order 3 titles to be eligible for the new promotion. Subsequently, you had to have pre-ordered the games during the promotional period in order to be eligible for the reward. If
    you pre-ordered prior to January 1st, 2017 then the pre-order is not eligible for the current promotion.
  9. The Viral Cyrix Win User

    Could you pick up your preordered XB1 if you lost your reciept???

    Game pre-orders are locked to a reward card correct. If they have the reward card there fine
Thema:

Pre-order rewards

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