Pre-Order Punchcard Problems

Discus and support Pre-Order Punchcard Problems in XBoX Rewards & Social to solve the problem; Hey y'all, So I preorder both Dragonball Fighter Z and Monster Hunter World, but it is not showing on my credits or on the punchcard. The FAQs said it... Discussion in 'XBoX Rewards & Social' started by BurnedBiscuits, Feb 2, 2018.

  1. BurnedBiscuits
    BurnedBiscuits Guest

    Pre-Order Punchcard Problems


    Hey y'all,

    So I preorder both Dragonball Fighter Z and Monster Hunter World, but it is not showing on my credits or on the punchcard. The FAQs said it would take up to 96 hours for it to show up, but it's been over a week now and still nothing. Let me know what y'all
    suggest.

    :)
     
    BurnedBiscuits, Feb 2, 2018
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
     
    XBLRewards3, Feb 2, 2018
    #2
  3. AqueousBeaver
    AqueousBeaver Guest
    What counts toward VIP star ranking?

    I pre-ordered a game and it counted toward the pre-order punchcard. Will this pre-order amount also count toward the total for obtaining a VIP star rank? If not, can the allocation of that pre-order amount be altered so it goes toward the VIP star rank
    instead of the punchcard?
     
    AqueousBeaver, Feb 2, 2018
    #3
  4. BurnedBiscuits
    BurnedBiscuits Guest

    Pre-Order Punchcard Problems

    The punchcard has finally been updated, problem solved.
     
    BurnedBiscuits, Feb 4, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello BurnedBiscuits,

    Apologies for the inconvenience. There was an issue with our source for purchase data that resulted in us being unable to receive purchase information past January 22nd. This issue was recently resolved and that information has started to come in. You should
    see your offer progress appropriately shortly. Since we receive purchases with the date you made the purchase and not when we receive it, once we fully catch up to all the missing data, the offer should progress as expected. Again, we apologize for any inconvenience
    caused by this delay.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
  7. Smwutches Win User

    Halo infinite punch card for microsoft rewards

    Did you pre-order before the punchcard was available? If so, the purchase wouldn't count towards the punchcard.
  8. BurnedBiscuits Win User

    Pre-Order Punchcard Problems

    The punchcard has finally been updated, problem solved.
  9. XBLRewards8 Win User

    Pre-Order Punchcard Problems

    Hello BurnedBiscuits,

    Apologies for the inconvenience. There was an issue with our source for purchase data that resulted in us being unable to receive purchase information past January 22nd. This issue was recently resolved and that information has started to come in. You should
    see your offer progress appropriately shortly. Since we receive purchases with the date you made the purchase and not when we receive it, once we fully catch up to all the missing data, the offer should progress as expected. Again, we apologize for any inconvenience
    caused by this delay.
  10. Smwutches Win User

    Xbox Rewards

    If you pre-ordered before the punchcard, it won't count. The purchase only counts after you activate the punchcard.
Thema:

Pre-Order Punchcard Problems

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