Pre-order Punchcard not updating

Discus and support Pre-order Punchcard not updating in XBoX Rewards & Social to solve the problem; Hi, As per instruction on an earlier post, I pre-ordered Resident Evil 7 Deluxe Edition on Thursday last week and the punchcard has not changed to... Discussion in 'XBoX Rewards & Social' started by Sharp7, Jan 25, 2017.

  1. Sharp7
    Sharp7 Guest

    Pre-order Punchcard not updating


    Hi,

    As per instruction on an earlier post, I pre-ordered Resident Evil 7 Deluxe Edition on Thursday last week and the punchcard has not changed to reflect my purchase.

    I also pre-ordered Mass Effect Andromeda soon after and that has also yet to track, could this be looked into please as I would like to complete the punchcard.

    Kind Regards

    :)
     
    Sharp7, Jan 25, 2017
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
     
    XBLRewards3, Jan 25, 2017
    #2
  3. SA Scorpio
    SA Scorpio Guest
    Pre-Order Punchcard

    I pre-order Dragon Ball Fighters Z on January 24, my punchcard is not showing the pre-order yet.
     
    SA Scorpio, Jan 25, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Pre-order Punchcard not updating

    Hello The 7s Legend,

    We identified an issue with Games on Demand, and deployed a hotfix for this problem a few days ago. I see that you are now being properly punched for these purchases, and you should see the punches appear on the 1 - 2 - 3 punchcard at the top of the mission
    page in the next few days. Apologies for any inconvenience caused by this delay.
     
    XBLRewards8, Jan 25, 2017
    #4
  5. XBLRewards3 Win User

    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
  6. Smwutches Win User

    Halo infinite punch card for microsoft rewards

    Did you pre-order before the punchcard was available? If so, the purchase wouldn't count towards the punchcard.
  7. XBLRewards8 Win User

    Pre-order Punchcard not updating

    Hello The 7s Legend,

    We identified an issue with Games on Demand, and deployed a hotfix for this problem a few days ago. I see that you are now being properly punched for these purchases, and you should see the punches appear on the 1 - 2 - 3 punchcard at the top of the mission
    page in the next few days. Apologies for any inconvenience caused by this delay.
  8. Smwutches Win User

    Xbox Rewards

    If you pre-ordered before the punchcard, it won't count. The purchase only counts after you activate the punchcard.
  9. Smwutches Win User

    problem getting the Microsoft rewards points for STRANGER OF PARADISE FINAL FANTASY ORIGIN , its only showing green as activate punch card, not getting the +6000 points to my account.

    Check the dates on the punchcard. If you pre-ordered before the punchcard became available, it would not be eligible. If you pre-ordered after, you'll want to contact Microsoft Rewards support via the contact link at the bottom of the rewards site.
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Pre-order Punchcard not updating

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