Power supply lights up but turns off when plugged into Xbox one

I also have this problem. I plugged my power supply into my Xbox one and it lights up for a few seconds before the console turns off, only the power supply unit is always lit in orange.

I tried to light it several times this way and it is the same ride: it lights up for a few seconds before turns off and the power supply unit is always lit in orange.

my xobox one will not turn on either. once i plug the power brick to the wall light turns on amber then off again. if i unplug all cables then just plug the power supply to the wall the amber light is on, indicating power.. turns off immediately after being
connected to the xbox one console. can't seem to find any help except that microsoft xbox support suggested that i return the power supply in order to receive a replacement power supply

Is the orange light on the power supply solid?

When the XBox is off, the power supply light is orange. But when the XBox is turned on and working fine, the power supply is lit up with green. If the light is orange, it usually means a hardware problem with the XBox (like a broken disc drive, for example).
Before sending it in for repairs, try step 2 and if you can, step 3 below.

Is the orange light on the power supply flashing?

Step 1: Try plugging the power cable into a different plug socket. If the orange light turns to any other color than green or flashing orange, there is a good chance that your power supply needs replacing.

If the color turns anything other than green, also try this:

Step 2: Turn the XBox off and then unplug all the cables from the power supply starting with the one leading from the plug socket. Let it rest for up to 10 minutes before plugging it back in, making sure that every cable is in place, and
then turn the XBox back on. If still not green, try step 2.

Step 3: If you have access to a second power supply from the same version XBox (for example from a second XBox or a friend), try plugging it in and turning the XBox on. If the XBox comes on without a problem, you will need to buy a replacement
power supply.

If none of this helps, and even the alternative power supply lights up in orange with your XBox but works with its original machine, then your best option is to send it in for repairs. If your XBox is still under warranty the repairs should be free.

Checking the power supply for your Xbox 360 Console

Take a moment to check your power supply unit (the power brick that plugs into your wall outlet or power strip), to see what color the light on the unit is. Be sure you are not connected through a surge protector when preforming these steps!

The light on my power supply is green.

Check your power supply cables

Turn off your console. Unplug the power supply from your console, and remove the power cord from the outlet and the other end of the power supply. Reattach the cables, making sure everything is plugged in nice and snug, and try turning on the console.

If the light on the power supply is still green, and your console will not turn in, then it will require a repair. You can check your warranty status and set one up using our Online Service Center.

The light on my power supply is red.

Check your power supply cables

Turn off your console. Unplug the power supply from your console, and remove the power cord from the outlet and the other end of the power supply. Reattach the cables, making sure everything is plugged in nice and snug. Turn your console back on. If the
light on the power supply is still red, continue to the next step.

Try a different outlet

Turn off your console. Unplug your power supply from the console and the wall outlet, and then take the power supply and console into another room. Don’t worry about the video cables for now.

Plug the power supply into an outlet in the room, and then plug the power supply into the console. Make sure everything is nice and snug, and then power on the console. (The console will flash four red lights, but only because the video cable isn’t attached,
so don’t worry.)

What color is the light on the power supply now? Is it green? If so, don’t plug the power supply into the original outlet until it’s been inspected, or until you get a new power strip. If the light on the power supply is still red, move on to the next step.

Let your power supply cool down

Turn off your Xbox 360 console. Unplug the power supply from its outlet and from the console, and let the supply cool down for one hour. Once cooled, reattach the cable to the console and outlet, make sure everything is nice and snug, and turn the console
back on. If the light on the power supply is still red, the power supply will need to be replaced.

The light on my power supply is orange.

Check your power supply cables

Turn off your console. Unplug the power supply from your console, then remove the power cord from the outlet and the other end of the power supply. Reattach the cables, making sure everything is plugged in good and snug. Turn your console back on. If the
light on the power supply is still orange, continue to the next step.

Try another power supply

See if you can borrow a different power supply to try on your console, to determine if the issue is with the console itself, or the power supply. Remember, power supplies from the Original Xbox 360 are not compatible with the Xbox 360 S, so be sure to borrow
the right one!

If the console powers on with the new power supply, then your power supply will have to be replaced. If the console still won’t power on, then it will require a repair. You can check your warranty status and set a repair up using our Online Service Center.

My power supply isn’t lighting up at all

Check your power supply cables

Turn off your console. Unplug the power supply from your console, and remove the power cord from the outlet and the other end of the power supply. Reattach the cables, making sure everything is plugged in nice and snug. Turn your console back on. If the
light on the power supply is still orange, continue to the next step.

Try a different outlet

Turn off your console. Unplug your power supply from the console and the wall outlet, and then take the power supply and console into another room. Don’t worry about the video cables for now.

Plug the power supply into an outlet in the room, and then plug the power supply into the console. Make sure everything is nice and snug, and then turn the console on. (The console will flash four red lights, but only because the video cable isn’t attached,
so don’t worry.)

What color is the light on the power supply now? Is it green? If so, don’t plug the power supply into the original outlet until it’s been inspected, or until you get a new power strip. If the light on the power supply still isn’t lighting up, then the power
supply will need to be replaced.

Hey, can you please try the power supply in another outlet? make sure all connections are firm from the power supply into the console. If they are and the light turns orange when plugged in and then the power light turns off it sounds like a power supply
issue and you would need to get the power supply replaced.