Power problem

Discus and support Power problem in XBoX on Consoles to solve the problem; Hi there, I'm having a bit of an odd problem with my 360. Power supply shows orange light when connected directly to standard 3 pin wall socket with... Discussion in 'XBoX on Consoles' started by boscothebutcher, Oct 20, 2017.

  1. Power problem


    Hi there,

    I'm having a bit of an odd problem with my 360. Power supply shows orange light when connected directly to standard 3 pin wall socket with lead to Xbox not connected to the console. The light on the power brick goes red once connected to the console.

    Power brick is cool and in good condition with no split wires or damage on the exterior.

    Is there an easy fix or does this mean scrapping the console.

    Thanks in advance,

    Joe

    :)
     
    boscothebutcher, Oct 20, 2017
    #1
  2. Theischbot47
    Theischbot47 Guest
    Power problem?

    if anyone can help that would be great! I have 2 issues with my Xbox one, the first is when I turn it on, the display screen will pop up momentarily and then it shuts off. When I turn it on a second time it will stay on and work. Not really a problem just
    annoying. The second issue I have is I cannot get any of my controllers to connect wirelessly. I have tried everything! Please help if you can!
     
    Theischbot47, Oct 20, 2017
    #2
  3. Power problem

    Not sure what is going on from what you've posted. If the lamp is glowing but when you plug it into the console it shuts down, that means you're leaving it plugged into the wall outlet, but plugging it into the back of the console. Or at least that's what
    I'm gathering as it's the only thing that makes sense to me.

    Have you tried unplugging both ends of the power supply, from the console and the main outlet? The power supply has its own built in surge protector which can trip if a power surge/fluctuation occurs. Resetting the power supply requires unplugging it from
    both the outlet and the console and waiting a good 10 seconds for it to reset. Then plug it into the console first, then the wall outlet.

    Also, since the power supply does have its own surge suppressor built in, it is recommended to plug it directly into a wall outlet and not into a power strip/surge suppressor. This doesn't always cause problems if you do, but it can.

    Last, I assume that the power supply lamp is glowing the right color when you say it is on. White when the console is turned on, or powered down in Instant On mode. Orange when powered down in Energy Saver mode. Flashing orange or no light indicates a problem
    with the power supply.

    I'd try resetting the power supply as I described above and it's worth trying to plug it straight into an outlet (if you do have it plugged into a power strip). If you still can't get the console to turn on, then it sounds like there might be a problem with
    the console itself.
     
    A Blue Illusion, Oct 20, 2017
    #3
  4. WPAK
    WPAK Guest

    Power problem

    Hi there,

    please see this support page for some steps: Xbox 360 | Check Power Supply Connections

    if none of the steps help then it seems that the power supply may need replacing like mentioned on the link

    Let us know the results
     
  5. MattyBobo Win User

    Powering on problem

    I had the exact same problems as you with the turn on function and weird controller behavior after. Turned out it was a defective power brick for the Xbox One. I only found this out after the power brick overheated and shut my Xbox off in the middle of Madden.
    If you touch your power brick and it is hot to the touch (it should only be slightly warm) then you have the same issue as I did and you should return it to the store for exchange. I did this and the turn on feature works perfectly on the new one.
  6. A Blue Illusion Win User

    Power problem

    Not sure what is going on from what you've posted. If the lamp is glowing but when you plug it into the console it shuts down, that means you're leaving it plugged into the wall outlet, but plugging it into the back of the console. Or at least that's what
    I'm gathering as it's the only thing that makes sense to me.

    Have you tried unplugging both ends of the power supply, from the console and the main outlet? The power supply has its own built in surge protector which can trip if a power surge/fluctuation occurs. Resetting the power supply requires unplugging it from
    both the outlet and the console and waiting a good 10 seconds for it to reset. Then plug it into the console first, then the wall outlet.

    Also, since the power supply does have its own surge suppressor built in, it is recommended to plug it directly into a wall outlet and not into a power strip/surge suppressor. This doesn't always cause problems if you do, but it can.

    Last, I assume that the power supply lamp is glowing the right color when you say it is on. White when the console is turned on, or powered down in Instant On mode. Orange when powered down in Energy Saver mode. Flashing orange or no light indicates a problem
    with the power supply.

    I'd try resetting the power supply as I described above and it's worth trying to plug it straight into an outlet (if you do have it plugged into a power strip). If you still can't get the console to turn on, then it sounds like there might be a problem with
    the console itself.
  7. Mister Maka Win User

    Power problems .....

    Hey there willsot.

    We recommend reaching out to
    Phone/Chat support
    in regards to a different power adapter. Generally we aren't able to provide alternate power supplies, but they may be able to steer you in the right direction.
  8. GrowlingYapper Win User

    Power problem?

    1 Have you updated your controllers.

    2 Have you assigned your controllers to your GT in Settings/Devices & Accessories.
  9. OK Fowl Win User

    Power on problems

    I have seen this happen on My X Console when we have had a power outage or power fluctuation. Is it possible there has be a power outage or other power event since you last turned the console on?
Thema:

Power problem

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