Power Options not working properly

Discus and support Power Options not working properly in XboX Insiders to solve the problem; tl,dr; my Xbox used to be able to turn on and off my TV and soundbar but with an additional TV decoder or restarting the console those commands don't... Discussion in 'XboX Insiders' started by /u/reforc3, Sep 1, 2019.

  1. /u/reforc3
    /u/reforc3 Guest

    Power Options not working properly


    tl,dr; my Xbox used to be able to turn on and off my TV and soundbar but with an additional TV decoder or restarting the console those commands don't work anymore.

    Hello,

    I have been facing this issue since a few weeks or more.

    My Setup:

    • Samsung TV UN55NU7400 (HDMI out).
    • Samsung Soundbar N300 (optical wire - Xbox).
    • Cable TV decoder (Sagemcom [Totalplay] HDMI in)
    • Xbox One X (Instant-on).

    So before I added the TV decoder my Xbox worked this way:

    1) I turn on the controller and the Xbox would turn on as normal, I had the setting set up to send a turn on command to the TV and a switch status to the soundbar (as the xbox can't check if is on or not)

    Same thing would happen when turning off the Xbox.

    Everything is normal at that point, but the first issue I found is when restarting the console the commands get messed up.

    2) I hit restart and the TV will shutdown the soundbar however will still be in the same status until the profile login (then switches to the other status, e. g. it turns off after the restart).

    So I have after the restar a turn of tv, a switched soundbar and the xbox on.

    3) However, now since I added the TV decoder, only the soundbar and the TV decoder recieve the commands, the TV seems unaffected now, so either I turn off or restart the xbox, the TV remains turned on.

    submitted by /u/reforc3
    [link] [comments]
     
    /u/reforc3, Sep 1, 2019
    #1
  2. JT Kimbell [MSFT] Win User

    Power options not working properly

    Hey Tecstar70 - can you try something for me? If you set your power options so the TV does "Nothing" but you send Toggles to your Cisco box, does that make it work?
  3. MessiahBrowny Win User

    headset probz

    I would try the the power down option and update again and see if it works properly
  4. kyle_m4496 Win User

    Not powering on properly!

    Hi Kayleigh. My name is Kyle and I'm an independent advisor.

    I understand how frustrating it must be that you are experiencing issues with your Xbox One S. Based on the steps you've mentioned, it sounds like the console's power supply has failed. Unfortunately, the only option would be getting a new console. Xbox One consoles were discontinued in 2020 and Microsoft is no longer offering out of warranty repairs for these systems. I apologise for any inconvenience caused by this.

    Please reach back if you have further questions.
  5. MaximumExtreme Win User

    Sound out of sync to picture!

    Go in to settings and select blu-ray. There should be and options in there to adjust how the blu-ray discs are played. If nothing else work you can try holding the power button down on the front of the console until it shuts off then unplug it from the outlet
    for 30sec then plug back in and power back on and hopefully everything will be working properly again.
  6. RyanGontko Win User

    "For some reason TV took too long to start (0x8027025a)"

    Having same issues...had to manually power off and power back on to get this working properly.
Thema:

Power Options not working properly

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