Power brick not working. How to fix?

Thanks for that additional information, then we can confirm that the problem is with your internal power supply.

So that means I have to replace it?

Hello Andrew,

Regarding your concern, the first thing to check is your power bricks LED indicator, does it turn off or changes color once you press the power button on your console?

Second, is to check your Xbox's LED indicator, does it show any light while plugged into the power brick?

If your power brick has lights as well as your console, watch what color it turns into, if it turns to white and fades there could be something wrong with your Power Supply Unit internally.

If the light on your console changes to orange, you may try doing a factory reset.

If there are no lights at all on the console, it's definitely the PSU or the internal power supply of your console and it may need replacement.

You see, if my power supply is not plugged into anything the led light won’t turn on because it isn’t receiving power. When I plug it in to the outlet the led light turns on to a yellowish orange. But the problem is the led light turns off when the power supply is plugged into the Xbox. And I have done a different cable and same problem. Also I tried a different power supply and it also did the same thing. I did this with another Xbox on both cables and both power supplies and the same thing happened. This has happened before but it suddenly started working again but with another power outage, it stopped working.

Hello Andrew,

Regarding your concern, the first thing to check is your power bricks LED indicator, does it turn off or changes color once you press the power button on your console?

Second, is to check your Xbox's LED indicator, does it show any light while plugged into the power brick?

If your power brick has lights as well as your console, watch what color it turns into, if it turns to white and fades there could be something wrong with your Power Supply Unit internally.

If the light on your console changes to orange, you may try doing a factory reset.

If there are no lights at all on the console, it's definitely the PSU or the internal power supply of your console and it may need replacement.

Hi Andrew! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Based on the Xbox troubleshooting page for power bricks, if your PSU or power supply unit's light goes off or no lights, it's your PSU that needs to be replaced.

You may confirm that here https://support.xbox.com/en-US/help/hardware-ne...

Thanks for that additional information, then we can confirm that the problem is with your internal power supply.