Possible missing rewards

Locke Kincaid · Dec 4, 2016

I missed the fine print the on the offer saying you will receive the 15000 points within 15 days. My pending rewards show way less than that on that purchase.

:)

XBLRewards8 · Dec 4, 2016

Possible missing rewards-progression?

Hello Dingus Chief,

Apologies for the inconvenience. We will adjust your account for the additional punch. However, as Smwutches says, the Simply Rewarding offer is only for purchases made after activating the offer. Since the offer began in March, that purchase would not be
eligible.

Smwutches · Dec 4, 2016

Possible missing rewards-progression?

Support will check on the punchcard, but since you preordered it before the Simply Rewarding offer began, it would not be eligible for that offer.

XBLRewards8 · Dec 6, 2016

Hello Locke Kincaid,

As we mention in your previous post at (I didn't receive my 15000 points for preorder special in August), could you specify what game purchase/title you believe
satisfies the offer requirements?

XBLRewards8

Hello Locke Kincaid,

As we mention in your previous post at (https://forums.xbox.com/en-US/thread/87bf60f2-684a-498b-b087-283b194689e0), could you specify what game purchase/title you believe
satisfies the offer requirements?

XBLRewards8

Hello Dingus Chief,

Apologies for the inconvenience. We will adjust your account for the additional punch. However, as Smwutches says, the Simply Rewarding offer is only for purchases made after activating the offer. Since the offer began in March, that purchase would not be
eligible.

Smwutches

Support will check on the punchcard, but since you preordered it before the Simply Rewarding offer began, it would not be eligible for that offer.

Bladefree17

With this scenario. For any Live Rewards Team. Please do investigate GT: Ch33zy account for possible missing Live reward points. I have reviewed the account. Please refer to
[Mod Removed]

Billing Information was updated.

Account set to proper region.

Have on going case with missing live rewards.

Request for updates. Please make a follow up to the email address linked to GT: Ch33zy

Sincerely,

Xbox Chat Support

AridLizard

so you can sign in with the same account at https://account.microsoft.com/rewards/ ?

if you can do that and your rewards aren't syncing,, I recommend clicking on the link to Contact Microsoft Rewards Support in the links at the bottom of the page, fill out the form with as much detail as possible (including screenshots if relevant) and you'll
get an email within a day or 2 and they'll check their end to sync up your account and they'll make sure you don't miss out on any reward points

Possible missing rewards