Possible fix to CoD Cold War

Unfortunately I've done most if not all these of these trouble shooting steps and still no luck for a fix. The only way I've been able to get the game to run is by pressing the Xbox hold button and holding it, then hitting the "restart console" option. Upon booting back up, I would launch the game and immediately hold the Xbox home button for the "turn off/restart console" menu to appear; and wait for the intro video of game to play out before reaching the starting menu. So I don't think this is a connection issue, just internal booting problem. Please review the video link I provided above for a possible fix. Thank you!

Hello there @ZevGregorian, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related issues:

The link: Troubleshoot game issues on Xbox | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Hi!

Maybe you have the Xbox One version of COD Cold War and you see that message because the Xbox One version cannot be upgraded to Xbox Series X. You can find more informations about COD Cold War editions here:

Call of Duty: Black Ops Cold War Editions FAQ

Regards

COD Vietnam....there is a possibility but remember that Black Ops cover most of the Vietnam War (even if the setting is the Cold War btw) so I don't think that Treyarch will
do another "Black Ops" 1960's related game, they will making COD with futuristic settings.

I network transferred CoD Cold War from my xbox one to series s that was on disc and now I'm getting this error code and the game won't start, can this be fixed?