Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

Discus and support Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones in XBoX on Consoles to solve the problem; Once I enter game menu in both Halo Infinite and Aliens: Fireteam Elite, the sound becomes flat and barely hearable. It's like I was using $1... Discussion in 'XBoX on Consoles' started by SnubSaifer, Oct 25, 2023.

  1. SnubSaifer
    SnubSaifer Guest

    Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones


    Once I enter game menu in both Halo Infinite and Aliens: Fireteam Elite, the sound becomes flat and barely hearable. It's like I was using $1 headphones.

    Disabling hands free setting for BT device did not helped. When i disable the game, sound is back to normal. There is no such issues with Steam games.

    I did the troubleshooting, no issues has been found. All drivers are up to date, so is Windows.

    Any ideas how to fix it?

    :)
     
    SnubSaifer, Oct 25, 2023
    #1
  2. RichieB_ Win User

    Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

    Hi SnubSaifer,

    Thank you so much for the update.

    Everything is working fine on your end now?

    Regards,
  3. RichieB_ Win User

    Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

    Hi SnubSaifer,

    Greetings!

    Thank you for publishing in Microsoft Community.

    We understand that you are experiencing sound issues when playing Halo Infinite and Aliens: Fireteam Elite, but not with Steam games. I'm here to help you resolve this issue.

    I would like set your expect that not all BT headphones are compatible for Xbox games on Windows device. However we troubleshooting steps that might help you out with your concern.


    Firstly, if you're headphones connected via wireless on your device you may try to connect it via wired to see if there is any improvement.

    You can try resetting the game settings to default. To do this, go to the game's settings menu and look for an option to reset to default settings. This will reset all settings to their default values, which may help resolve the issue.

    If if still doing the same thing, you may try to test it with a headphones that you can confirm it's compatible with Xbox games.



    If none of the above steps work, you can try running the games in compatibility mode. To do this, right-click on the game's shortcut or executable file, select "Properties," and then click on the "Compatibility" tab. From there, you can select a previous version of Windows to run the game in compatibility mode.

    I hope these steps help resolve the issue you are experiencing with the sound in Halo Infinite and Aliens: Fireteam Elite.

    We look forward for your response.

    Regards,

    Microsoft Community Moderator
  4. SnubSaifer Win User

    Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

    Hello,

    Blocking microphone access for those games in privacy settings fixed it.


    [​IMG]
  5. RichieB_ Win User

    Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

    Hello SnubSaifer,



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

    Thank you for understanding.

    Kind regards,

  6. SwordofWhedon Win User

    Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

    Do you have any spatial audio like Atmos, windows sonic or dts enabled?
Thema:

Poor sounds quality when playing Xbox game via App on Windows 11 using BT Headphones

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