Points were never deposited at the end of May

Discus and support Points were never deposited at the end of May in XBoX Rewards & Social to solve the problem; I'm hoping that I can make a request for my credits to get deposited as I'm unsure if they'll even get deposited on the 15th. I have 7,000 credits, so... Discussion in 'XBoX Rewards & Social' started by AirshBornely, Jun 5, 2018.

  1. AirshBornely
    AirshBornely Guest

    Points were never deposited at the end of May


    I'm hoping that I can make a request for my credits to get deposited as I'm unsure if they'll even get deposited on the 15th. I have 7,000 credits, so it'll be nice to not miss out on those. Thankyou!

    :)
     
    AirshBornely, Jun 5, 2018
    #1
  2. Jacyintha
    Jacyintha Guest
    Downloaded GOLD Membership, never got 800 points promised for signing up!!!

    The points are never deposited right away. The promotion will probably end in a few days. After that its 6-8 weeks for the points to be deposited.
     
    Jacyintha, Jun 5, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Xbox Rewards: Microsoft points

    You can check all transactions at
    https://billing.microsoft.com
    Deposits from the Rewards program will not be listed as rewards points, but only as a credit. For December, points were deposited on the 5th and around the 20th. For any points you had deposited before December, they would
    have been deposited around the 12th-13th or end of the month after you had earned at least 100 points.

    The 440 you see on the site would be all points you've earned since joining the program. It doesn't necessarily mean all of those were deposited in December. So you may have had several deposits in the past as well.

    If you need any more help with the Rewards program, you'll need to post in the Rewards forum -

    forums.xbox.com/.../29.aspx
     
    Smwutches, Jun 5, 2018
    #3
  4. XBLRewards0
    XBLRewards0 Guest

    Points were never deposited at the end of May

    I looked up your account and saw you have 7,000 credits on your account. The pay out process will run on schedule on June 15, which means your credits should convert to spendable cash later that day or on June 16th
     
    XBLRewards0, Jun 6, 2018
    #4
  5. XBLRewards0 Win User

    Points were never deposited at the end of May

    I looked up your account and saw you have 7,000 credits on your account. The pay out process will run on schedule on June 15, which means your credits should convert to spendable cash later that day or on June 16th
  6. Jacyintha Win User

    Downloaded GOLD Membership, never got 800 points promised for signing up!!!

    The points are never deposited right away. The promotion will probably end in a few days. After that its 6-8 weeks for the points to be deposited.
  7. FrankyBonesONE Win User

    Never redeemed points. Ever.

    That's the thing tho. I've never deposited. I've never had any points cashed in. The lifetime points were just wasted.
  8. Smwutches Win User

    Xbox Rewards: Microsoft points

    You can check all transactions at
    https://billing.microsoft.com
    Deposits from the Rewards program will not be listed as rewards points, but only as a credit. For December, points were deposited on the 5th and around the 20th. For any points you had deposited before December, they would
    have been deposited around the 12th-13th or end of the month after you had earned at least 100 points.

    The 440 you see on the site would be all points you've earned since joining the program. It doesn't necessarily mean all of those were deposited in December. So you may have had several deposits in the past as well.

    If you need any more help with the Rewards program, you'll need to post in the Rewards forum -

    forums.xbox.com/.../29.aspx
  9. ThunderrFist Win User

    No promo points for Xbox Live subscription renewal offer

    Hi,

    Unfortunately, the points were never emailed. Does Microsoft usually distribute the promo points if I don't pay them first? This is probably what happened. My Xbox Live subscription didn't run out until Jan. 6, 2012, when they charged my credit card for
    $84 to renew the subscription.

    I checked & double-checked all my emails. Nothing. The points were to be deposited into my account, not a code, and they were never deposited. I have a screenshot of the terms of the original offer stated that:

    "Set up your upcoming Gold renewal

    at a lower price now.

    ...

    24-month Gold

    for just $84 (15% off)

    +

    1600 free points

    ...

    <button: Set up your Gold renewal>

    ...

    Offer not available for users currently on a promotional online Gold subscription.

    ...

    Microsoft points will be deposited into your account 6-8 weeks after the offer end date and must be used by 6.30.11

    Offer valid only thru this in-dashboard signup.

    ...

    Your card will be charged for renewal only at the end of your current subscription."

    Obviously it is past 6/30/11, and unfortunately, the terms of the agreement for the offer were never fulfilled by Microsoft. I realize your hands are tied because the offer has expired. Mistakes were made and the customer came out on the short end.

    Thanks for trying to help.
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Points were never deposited at the end of May

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