points rewards buy game not working

Hi,

• Rewards app and points offers are available only on Xbox One and Xbox Series X|S consoles.
  
• Buying items from the Microsoft Store on Xbox or searching on Bing.com may not earn points in all countries or regions.
  

Still If you have any problems with the Microsoft Rewards app, or with earning points or redeeming them for rewards, go to Microsoft Rewards support

https://support.microsoft.com/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.

You can't buy games or DLC with Microsoft Rewards points. https://account.microsoft.com/rewards/redeem/all

I buy Games at the official Microsoft/Xbox Store, but i dont take Points at the Reward Programm.

Why not? Im on VIP-Level 1 and have Gold (2% Reward-Points)

You can get free points through a rewards program such as Bing. If you buy a valid points card, it should work on your console or xbox.com if it was activated and entered correctly.