Plus symbol “+” in middle of Xbox series x screen while playing game

Frederick Madden · Nov 19, 2023

I recently purchased a Xbox series x console. Whenever I start a game, there is this plus symbol (+) in the middle of the screen that doesn’t go away. It’s strange because I never have it appear on any older Xbox consoles. I read about the mouse cursor appearing on games, but this is not a mouse cursor. It’s odd and distracting to see the “+” symbol in the middle of the screen when I play a game. It goes away when I’m on the Home Screen of the console. How can I get rid of it?

:)

Jakubwwas

hello there Frederick my name is jakub,

The plus sign is there because it shows where's the middle of the screen where the game is.

For example if your playing like a shooter game and you see a plus it would be the like the aim.It depends what game it is either it is Minecraft or call of duty (or other game) it will be the aim of the gun or where your character is aiming (except of there's a bug on your home screen) so it could be depending what it is. if you need help contact support on https://support.xbox.com/en-GB/contact-us

but they are not open all the time except virtual agent.

KhajiBower34

Dear, it should be noted that we are INDEPENDENT ADVISERS, we try to do our best to help you and try to solve your problems. Remember that we will not always be able to solve the errors that arise. If you want more private advice, I recommend contacting MICROSOFT SUPPORT where you can have more detailed help

How to contact Microsoft support

Below I will leave you the link so you can contact Xbox technical support:
https://support.xbox.com/contact-us

Note: Remember that Xbox chat is open Monday to Friday from 9:00 a.m. to 5:00 p.m. m. to 9:00 p.m. m.

KhajiBower34

Hello Frederick M, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry you're having issues with your Xbox Series X.

Check your display settings: Make sure your Xbox is set to display the correct resolution for your TV.

Restart your Xbox: Press and hold the Pair and Eject buttons for 10 to 15 seconds until you hear the console power-on tone again, once you hear it you can release the buttons

Update your Xbox firmware: Make sure your Xbox is updated to the latest version

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.

Frederick Madden

These actions did not resolved my issue. The plus symbol is still there.

AndrewParkes

I have a series x connected to a Philips Amerlight 65pus8535 I get 5he silver metallic screen playing x/s dedicated games and it also appears while using Disney plus app from my tv apps! Is this a problem with my tv or is it a Dolby vision problem, I have turned off the dolby for gaming and this worked but in the detail list on my Xbox series x it says that the dolby vision may experience distortion?

Plus symbol “+” in middle of Xbox series x screen while playing game