Please. Respond. Enforcement.

So my console was suspended not long ago. About 2 weeks. I was communication banned and could not play multiplayer games online for two weeks due to me saying "If you want to get f***** again let me know." In reference to a game.
He took advantage of the system and reported it as a real life threat. Now, I served my 2 weeks time for all of this. BUT. There is a secret THIRD communication ban all the way until september 25th on every account on my xbox? This has to be a mistake. Please
respond asap.

:)

 

ENFORCEMENT TEAM RESPOND PLEASE

Unfortunately phone and chat support do not give correct information when it comes to the enforcement team. Submitting a case review is the only way to contact them. They stopped using the forums over a year ago.

 

ENFORCEMENT TEAM RESPOND PLEASE

If you can't submit a case review there is nothing else you can do. You would have to start on a new account. Permanent bans are not given out without a thorough investigation and it's very very rare that they get overturned.

 

Howdy.

The policy enforcement team does not read posts or communicate via the Xbox forums. If you want information regarding a suspension or wish to request a case review, please visit the enforcement portal at https://enforcement.xbox.com/