Please re send 10 dollar gift card from Gears 4 purchase on microsoft store

Discus and support Please re send 10 dollar gift card from Gears 4 purchase on microsoft store in XBoX Sales and Promo to solve the problem; I purchased Gears 4 on the Microsoft store with this email/account and was never emailed by $10 gift card code. Please resend... Discussion in 'XBoX Sales and Promo' started by recka 4rm Mecca, Nov 1, 2016.

  1. Please re send 10 dollar gift card from Gears 4 purchase on microsoft store


    I purchased Gears 4 on the Microsoft store with this email/account and was never emailed by $10 gift card code. Please resend

    :)
     
    recka 4rm Mecca, Nov 1, 2016
    #1
  2. Reward Points issued instead of Gift Card

    On 8/3/15 I pre-ordered Rare Replay and it was to come with a 10 Dollar Gift card. After placing the order I received a conformation e-mail and this was at the bottom.

    "Rare Replay for Xbox One - Additional Product Information:

    Your $10 Xbox gift card code will be sent to email address associated with purchase within 10 days of game being shipped."

    I pre-ordered a game off the Microsoft Store online and never received the 10 Dollar gift card for pre-ordering. After working with support online I found that this was issued reward points and not the gift card I was expecting. I was planning on using this
    in store or on-line. If there is a way to use points in either of these place I'm unaware.

    Please help. Why did I get points and not a gift card? Can I use points in store? What do I need to change so that I am issued a Card and not points for future purchases.
     
    Handsome Jake, Nov 1, 2016
    #2
  3. Y s F tR
    Y s F tR Guest
    10+10$ Store Gift Code Didnt Send To Me

    I purchased two game on microsoftstore.com on 3 and 4 october. they are gears of war 4 download code+10$ store gift code. Store gift code is promotion near the gers of war 4 download code. So its free. In the mail you say " 10$ store gift code will send
    you 10 business day after game released" but codes did not reach me. Today is 16.business day.
     
    Y s F tR, Nov 1, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Please re send 10 dollar gift card from Gears 4 purchase on microsoft store

    You would need to contact customer support for microsoftstore.com since that offer is through them.
     
    Smwutches, Nov 1, 2016
    #4
  5. Smwutches Win User

    Please re send 10 dollar gift card from Gears 4 purchase on microsoft store

    You would need to contact customer support for microsoftstore.com since that offer is through them.
  6. PWNRR Win User

    Payments for games that were not bought.

    After you contact support, I recommend removing the credit card if you're worried about this repeating. Instead, you can purchase physical gift cards from local stores, and enter in a code to have Microsoft dollars.
  7. Mister Beep Win User

    Gift card not received.

    Where did you purchase the game? Purchasing from the Xbox Store grants you the Gears of War legacy collection, while purchasing either with a Paypal account or purchasing from the Microsoft Store will include a $10 gift code.

    Please post back the specific details about where/how you purchased so we can help point you in the right direction. Thanks!
  8. Jerry Chen2 Win User

    Refund

    yes, i did redeem the xbox gift card on my microsoft acount and i did use most of my 50$ on the microsoft store for vbucks, i used arround 30 to 40 dollars on vbucks already (10$ for 1000 vbucks) at that point i didnt know how much money i stIll had on my gift card so i decided to search up vbucks on the microsoft store and instead of buying it i was goona check how much money was still on the card, then i accidentally pressed A and purchased it.
  9. M3tal Daz3 Win User

    redeem gift card

    Your ability to redeem a gift card or receive refunds to your Microsoft account, use that money to make purchases at Participating Stores, or to purchase and send a gift card may be subject to additional account balance restrictions as determined by Microsoft
    from time to time in its sole discretion. For further information about these additional account balance restrictions, please visit
    Limits on the money in your Microsoft account.
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Please re send 10 dollar gift card from Gears 4 purchase on microsoft store

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