Please provide fix for downloading new puzzles

Discus and support Please provide fix for downloading new puzzles in XBoX Games and Apps to solve the problem; I have a premium subscription and am unable to use coins to purchase new puzzle packs. I now have 41 items that say 'downloading' none of which I can... Discussion in 'XBoX Games and Apps' started by VIXEN114, May 23, 2017.

  1. VIXEN114
    VIXEN114 Guest

    Please provide fix for downloading new puzzles


    I have a premium subscription and am unable to use coins to purchase new puzzle packs. I now have 41 items that say 'downloading' none of which I can access. When I click on them, they still have the option to purchase for coins, dollars or to click 'download'.
    I find it amazing that every time I launch the app, it takes me to the developer site that advertises new puzzles that I cannot get to download! Very frustrating!

    :)
     
    VIXEN114, May 23, 2017
    #1
  2. CivicCactus4
    CivicCactus4 Guest
    need help

    I have tried to purchase 3 puzzles with coins, which were deducted immediately, but the three puzzles were not downloading even though it says downloading. Volcanos, heart shapes and covered bridges. Can you please fix this problem?
     
    CivicCactus4, May 23, 2017
    #2
  3. SolidPond193917
    SolidPond193917 Guest
    jigsaw puzzle downloads and daily puzzles

    My puzzle downloads will not download after ducting my gold coins. The coins are taken and puzzles will not download. Also, the daily challenge puzzles will not download and this has been going on for the last two months. When will this be fixed. I really
    enjoy the puzzles, but am getting tired of my free and downloadable puzzles not downloading.

    Please fix this. Thank you
     
    SolidPond193917, May 23, 2017
    #3
  4. GraveHalo497702 Win User

    please fix the puzzle download issue

    why wont the jigsaw jammer not download. Joined premium now its worse and have a minus total on my gold bars instead of a plus of over 219000
  5. YeomanTurnip243 Win User

    please fix the puzzle download issue

    I had the problem of the puzzles not downloading and the program freezing. Xbox support had me uninstall and reinstall the program. I was concerned that I would lose all points and data, but I did not. This worked for
    me.
  6. ComplexMuffin46 Win User

    Microsoft Jigsaw Puzzle

    I have not been able to download new puzzle collections. Or to re-load the ones I've purchased already that disappeared. Please, I am certain you are able to fix this, yet it continues to be a problem. Thank you for your consideration.
  7. PoorBadge97 Win User

    Puzzles won't download

    have not been apple to download any of my puzzles or new puzzles
  8. ITALSUNSHINE76 Win User

    Bought Puzzles Wont Download

    HELLO I CAME ACROSS YOUR FORUM QUESTION ABOUT MICROSOFT JIGSAW. I ALSO JUST USED GOLD TO BUY A COLLECTION OF PUZZLES BUT IT WON'T DOWNLOAD. DID YOU RECEIVE ANY SOLUTIONS TO YOUR ISSUE? I CAN'T FIGURE OUT HOW TO FIX , SO I CAN DOWNLOAD PUZZLES.

    PLEASE AND THANK YOU.
Thema:

Please provide fix for downloading new puzzles

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