please I really need help

The support team isn't who you should goto

Only the windows live team resets passwords

You can find it at windowslivehelp.com and contact customer support

windowslivehelp.com has the option to use secret answer and secret question. you said you knew that info. maybe try that way and then once in , change the wlid .

^

Agreed 168.0 is the wrong subnet for Win7, with earlier versions of Windows you almost always had to use a static ip address for ICS as its DHCP was flakey but with Win 7 just putting your Xbox ip address on auto should work fine

Hi,

Ok based on your responses so far this has nothing to do with your router (so forget that for now) and all to do with your PC that you share the connection to.

I would unshare any connections on your PC and restart it and go into your Xbox and choose to reset your network settings to factory defaults

We are then "starting afresh"

Please look at one or both of these guides for help on this set-up:-

support.xbox.com/.../win-computer (Microsoft Official Guide)

www.unofficialguidetolive.co.uk/.../ics-bridging-guide (Unofficial Guide if you are still struggling)

Setting up ICS is easy to get wrong, if you choose to share the wrong adapter or have a third party firewall on your PC like Zonealarm/Mcafee/ESET etc etc they can also affect your connection (e.g. ip address failed)

Let us know how it goes, try the first link first if that doesn't sort you out use the second as I have other troubleshooting info / help on their , videos etc

Also you say you have tried bridging in the past , what happened with that what message did that fail with?

Do you have Windows 7 starter edition? Have you identify the correct network card that has the connection to your Xbox? Have you chosen Local Area Connection to be enabled? Right click on Local Area Connection and make sure it is enabled. If you left click
to highlight and right click Dial-up Network Connection and select Properties. Under Sharing does the option "Allow other network users to connect through this computers internet connection" showing? On the "Home Networking Connection" (if it is present) have
you selected the network card that is connected to your Xbox from that list?