Please help

i have a ban on my account for fraud. On the 12th of october. I have absolutely no idea why this happened. If it has anything to do with the games i was purchasing with my sprint billing there was an issue where microsoft would see it. Sprint wiuld see the
charge but then the game would still say buy on my end instead of play. Please contact me as soon as possible about this situation. Because i even asked microsoft if the refunds were going to colause an issue due to my carrier removing the charges. Thank you
very much

:)

 

Please help!!!!!!!

I have just set up my xbox one and the sound doesn't sound right. I have it on a 5.1 dolby system it's really odd on call of duty advanced warfare the centre speaker works during cinematic scenes but has no volume during game play it sounds ok and the gun and voice effects come mainly from the front two speakers but that can't be right????

Has anyone else got call of duty set up on 5.1 dolby system?

 

Please help!!!!!!!

i dont have cod..

first i would go into settings and controller and update it.. (idk why) but somewhere along the line an update for headsets had something with dolby 5.1 in it.

i dont have cod so i cant say how my 5.1 sound bar works but the way i recall it is.. the developer sets the standard or output channels.. this is why forza worked next to polk audio to "dial in sound" its not really a microsoft thing as much as cod development.

i would check settings on xb1 to see if it is in dolby 5.1 or stereo
i would also check the settings in game to seewhat they are.

depending on your sound bar check and see i fit has a setting for analog or coax it may also have different modes.. game,movie,stereo,cinamatic each one does alter how sound is projected

 

Hi there,

Only an enforcement team member can respond to any enforcement actions they issue. They do not use the forums.

You'll want to submit a case review at
https://enforcement.xbox.com to get additional details.